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Tobi Reviews

4.3 Rating 3,154 Reviews
82 %
of reviewers recommend Tobi
4.3
Based on 3,154 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
The website is completely buggy on mobile. It took me so many tries across 3 days to place this order. Things keep refreshing and disappearing mid action.
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Posted 1 week ago
The website is slow, I had difficulties logging in, in order to apply store credit you make it the most tiniest font ever. You have not made this process easy at all. I will not be shopping again.
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Posted 2 weeks ago
Website keeps crashing on checkout showing the error page
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Posted 2 weeks ago
Unable to place order
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Posted 2 months ago
thank you 1 star for now until i get dress!
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Posted 2 months ago
Thanks
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Posted 5 months ago
Spent a couple of hundred on clothing, because they offer and advertise free shipping over $130 and they pay for all costs including taxes and customs (listed on the website). To my surprise when I had numerous calls and emails from FedEx advising I owe money and will not receive my package which Tobi charged me for already. Been trying to reach out vial email, phone, chat, X, etc with no response, as FedEx said that Tobi shipped it with the paperwork saying buyer pays. Clothes are a hit or miss, but this horrible customer service and false advertising isn't worth it when there is nothing special about the product, as numerous other sites have the same product. Without the shipping they're worthless. They have yet to respond, yet again, they adverise one business day. Also note, this has to be a ghost company for a chinese manufacturer, as the hotline is a voice mail and social media hasn't been updated in 4 years.
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Posted 6 months ago
Made an account to use a coupon but was scammed out of using it. There was no fine print yet coupon wasn't honored
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Posted 6 months ago
Wouldn’t honor code for signing up.
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Posted 6 months ago
Not now. Sorry
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Posted 10 months ago
Discount code didn't work
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Posted 10 months ago
Terrible prices and quality
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Posted 11 months ago
Awful website. Had so many issues because I’m using a credit. Clothes quality isn’t great quality and unfortunately looks it. Stale inventory; the same items have been on the page for over two years. Prices are 70% off but prices are marked so high so with the discount it is like any other fast fashion website’s regular price.
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Posted 1 year ago
I wish I had the option to leave no star, I’ve ordered soooo many times from this site and out of nowhere they charge my card for a dress I so badly wanted and needed and then they returned my money saying my order was canceled and said I didn’t have the funds which was a LIE as I watched the money come out. And the worst part is there isn’t even a customer service number to speak with anyone. So long to a good thing gone bad 😡
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Posted 1 year ago
Low website performance. Very difficult to navigate and shop.
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Posted 1 year ago
Laggy website
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Posted 1 year ago
J
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Posted 1 year ago
Tobi50 did not work
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Posted 1 year ago
Payment
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Posted 1 year ago
Didn’t let me use paypal
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Posted 1 year ago
Tobi is rated 4.3 based on 3,154 reviews