Tobi Reviews

Name: Tobi
Rating: 4.29

4.3 Rating 3,167 Reviews

82 %

of reviewers recommend Tobi

4.3

Based on 3,167 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email
Returns & Refunds
Returns Process	Could Be Better

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137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“signed up for that tobi50 for nothing”

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Posted 2 years ago

“No comment”

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Posted 2 years ago

“Your website sucks. It needs a back button”

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Posted 2 years ago

“Crfh”

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Posted 2 years ago

“The website doesnt work properly. I added items to the cart and when I go to another window and add another item to the cart, the previous item is gone. Very inconsistent website experience.”

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Posted 2 years ago

“Your site is very poor and slow, I always have problem downloading the images”

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Posted 2 years ago

“Z”

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Posted 2 years ago

“Awful experience trying to check out- could only put one tthing in the cart”

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Posted 2 years ago

“Website system sucks Keeps messing up with the store credit”

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Posted 2 years ago

“Items kept getting removed from cart”

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Posted 2 years ago

“I need this dress soon and it took a week to tell me it couldnt ship... now I have a week less to get a dress from somewhere else”

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Posted 2 years ago

“I have 190 in store credit , it said it was applied and my credit card was charged! I’m very upset!!”

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Posted 2 years ago

“My 50% on the first order didn’t go through! Can you apply it???”

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Posted 2 years ago

“They canceled my order 2 days before delivery. They excuse was because they did not have the dress in stock. If you don’t have the merchandise in stock ,and so don’t advise it. Scams.”

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Posted 2 years ago

“First order was cancelled with no reason???”

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Posted 2 years ago

“It would not take my credit certificate”

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Posted 2 years ago

“This dress is far more revealing than shown on the website but dress aside, the quality of the clothes from TOBI are actually no where near the price tag. There is also no clear indication of the return policy through the purchasing process and the fact that you can only return for store credit is such an absolute scam. As an online retailer, it is evident that consumers may order several items/several sizes to find the right fit, but to be hoaxed into then not being able to get your money back in (unless you did your due diligence to check their return process first), you are left put of pocket and having to invest into the brand. The customer service email helpline is simply an automated robot response and no help either. I will never order from here again and have waved goodbye to almost $200 for clothing of the same quality that one could find in a Forever21 for less than a tenth of the price.”

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Posted 2 years ago

“Awkward payment interface. Why am I giving CC info when paying with a store credit. Sketchy.”

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Posted 2 years ago

“I ordered this dress in burgundy, received a confirmation email, and then 3 days later got an email saying my order was cancelled. The email says this dress was “either sold out or they couldn’t find it in the warehouse”. I was refunded, but was super disappointed. This was my first time ordering from Tobi, and most likely my last time ordering from them.”

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Posted 2 years ago

“worst company and customer service”

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Posted 2 years ago

Tobi is rated 4.3 based on 3,167 reviews