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Tobi Reviews

4.3 Rating 3,154 Reviews
82 %
of reviewers recommend Tobi
4.3
Based on 3,154 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
couldn't use my 20%
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Posted 2 months ago
Delivery to expensive.
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Posted 6 months ago
Sure very slow during payment process.
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Posted 7 months ago
The quality of the clothes are cheap, it was difficult to make a return and the return policy is poor. The policy states that it gives store credit for returns, but buyer beware, many of the items are "unreturnable". I paid for 2 day delivery and didn't receive any of my items within those 2 days. I still have an item that hasn't shipped over a week later. I will stick with more reliable online clothing stores from now on. The only reason I gave 2 stars is because I found a sweater that is just OK. I might wear it around the house.
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Posted 8 months ago
PLEASE fix it so that when you add an item to your cart, when you press the back button to continue browsing (no other way to do it unless you want to enter your filters all over again) that item doesn’t get taken out of your cart. This is the reason why I only bought two things. I would’ve bought more if I could just press the back button.
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Posted 9 months ago
I was unable to print my return label. When selected it directed me to a "page error" message. Contacted customer service and they emailed saying they were unsure what order I needed a label for and I only had one order that was eligible for return, because it was with in the return period. Therefore the delay in obtaining a return label has been delayed in back and forth emails. I still don't have my return label.
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Posted 10 months ago
website not easy to navigate
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Posted 11 months ago
The website barely loads
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Posted 1 year ago
Site loads slowly. Menu doesn't work on anything but the home page. Frustrating shopping process because of that. I'm on android phone.
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Posted 1 year ago
The price was already discounted at 58 dollars and then you made me sign up for another 50% discount and it went back to the original price of 117 and only 58 dollars.
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Posted 1 year ago
I was not able to use the discount code
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Posted 1 year ago
So excited to try the new place but disappointed to report it as underwhelming. Cocktails good, oysters fine, steak + frites good but sticky pudding burnt which was pretty unforgivable as the replacement was equally black. Probably won’t matter as place packed on Sunday night but something not quite right.
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Posted 1 year ago
Website is difficult to move around on
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Posted 1 year ago
The mobile site, is hard to click products on
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Posted 1 year ago
You gave me a coupon code for 50% off on my first order and it didn’t work
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Posted 1 year ago
The rating should speak for itself- very poor
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Posted 1 year ago
Your website and app keep crashing
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Posted 2 years ago
You're mom
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Posted 2 years ago
Tried to check out with PayPal and it kept saying error and The shipping was wrong. Totally confusing. Never seen that before. Hoping you get that fixed for the future.
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Posted 2 years ago
Website slow
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Posted 2 years ago
Tobi is rated 4.3 based on 3,154 reviews