“This is the second time I'm ordering this dress, since it was returned. please make sure it is delivered this time! I would like this to be my prom dress!!”
“First I ordered a dress for my graduation and then got an email a few days later saying my refund was processed. I never got the dress how can I return it? Then they just gave me store credit so obviously I had to buy another one. Now i bought one only to use my store credit and I’m hoping I get it cause I need it urgently.”
“Annoyed ...I'm reordering because first order was lost in the mail smh probably going to end up paying twice ???? wouldn't have reordered but one item in order is a gift.”
“I thought I was going to get 50% off my first order but it didn’t tell me that the discount doesn’t apply to items already on sale. I was very disappointed.”
“Contacted the Cs team to link my purchase to my acct to leave a review on the product (that I btw loved) and simply got a "its not possible, sorry". The beggining of a loyalty relationship was shattered for me.”
