TobyDeals Reviews

1.7 Rating 335 Reviews
E
Happiness Grade
E

Refund - Difficult

46.43%
Industry Average
I raised a ticket immediately and still no refund 30 days later.
posted 3 years ago - Claire
Horrible scammers, I bought a camera which came after two months unfortunately broken. I have a trouble to get my refund back. they don't reply for a mails.
posted 3 years ago - Maria
Thanks to PayPal I received refund 2 months later.
posted 3 years ago - MGFOSTER
DON'T PURCHASE THROUGH THIS COMPANY!! They sold us a Malaysian version of an Oppo phone which lacked multiple features of the Australian version. SCAM! Phone was returned for a refund and they refused as they said phone had a scratch on it. NO WAY was there a scartch!
posted 3 years ago - Anonymous
I ordered a Samsung phone during Black Friday. I had no update and now, nearly a month later they confess they haven't actually got any. Very cross as I could have ordered of Amazon for marginally more and now it's much more expensive. Why advertise something you haven't actually got, especially before Christmas. Total waste of time and money. Plus now I have to see if the refund comes through. Don't waste your time and money.
posted 3 years ago - Rose-Marie
I changed it up and went through PayPal and put in a dispute with screenshots of messages, t&cs, shipping time estimates, refund policies.
posted 3 years ago - Rob
I have now been trying to organise a refund for months, sent evidence from the Samsung store and even returned with the 2 week free window and have had no luck.
posted 3 years ago - Anonymous
I ordered a Samsung A51 in May. After months of chasing I still do not have my item. Its been 'lost in transit' and I will be receiving no refund. Difficult to deal with during communications. Waste of $433.
posted 3 years ago - Tara Howard
I have ordered a phone from 14.09.2020,today is 14.10.2020 and still i dont have nothing...I sent a lot of emails about this situation and their answer is 'investigation' .. NOTHING MORE..I am very disappointed with them, do not buy anything from here.I asked Refund and nothing ... I will go to the police!it is a scam!
posted 3 years ago - Sabin
Total scam! Did not deliver did not refund. Avoid at all costs
posted 3 years ago - Athol Halle