TobyDeals Reviews

“ by Sheridan on 13 Oct 2020 Do not buy from TobyDeals. Their 14 day returns policy is void if you open the packaging. They will not take it back. They also forgot to send my order and I needed to prompt them 3 weeks after I made the purchase and processed my payment. They also ignore emails i wouldnt trust them if product was faulty ”

“ by Sheridan on 13 Oct 2020 Do not buy from TobyDeals. Their 14 day returns policy is void if you open the packaging. They will not take it back. They also forgot to send my order and I needed to prompt them 3 weeks after I made the purchase and processed my payment. They will ignore emails and i wouldnt trust them if the product was faulty ”

“ total scam, send nonUK compatible phone in previously opened box , keep sending returns procedure DO NOT use look at their terms for processing fake goods . DO NOT USE THIS FAKE COMPANY my case currently a fraud investigation , company wants phone back, no way ! itsevidence ”

“ Had to pay a hefty tracking postage fee and when asked for my refund as per their returns policy within 14 days they have claimed (outright lie) items are missing and will refund only 45%. ”

“ After this, TobyDeals refused returns and they said that if I send the phone to their service dept I will have to pay £30 postage and they are unlikely to fix it, because they don't see any problem with the phone switching off every 3 hours. ”

“ Avoid this online seller at all costs - if you have any issues they will not accept returns ”

“ The product doesn’t come with any returns form etc so you have to contact customer services directly and get a ticket and wait for a response. ”