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Saffron Alley Reviews

4.8 Rating 4,802 Reviews
97 %
of reviewers recommend Saffron Alley
4.8
Based on 4,802 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Saffron Alley Reviews
Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good quality meat, reasonably priced and I liked that you can pick a specific delivery date
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Posted 2 years ago
Lovely quality meat, efficient service , highly recommend
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Posted 2 years ago
Good quality meat received on time for Christmas, will definitely order again.
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Posted 2 years ago
Amazing quality and well packaged
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Posted 2 years ago
Delicious meat packed hygienically V impressed at the speed and communication
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Posted 2 years ago
Fresh clean and delivered to your door. I received my 3rd delivery this morning and will continue to order
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Posted 2 years ago
Always pleased with the quality of meat I order from Saffron Alley
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Posted 2 years ago
Fresh, high quality lamb meat Excellent packaging Shoulder is highly recommended
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Posted 2 years ago
- Lamb chops are really nice and fresh - We uses pan for beef fillet steak and ıt was not soft and juicy however I cooked based on a video on youtube . 2 reasons ı dont know how to cook or ı have frozen it for 3 days with blood
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Posted 2 years ago
Overall great products. Good quality and delicious.
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Posted 2 years ago
This is my second order really good quality meat but had issues with delivery even though I stayed so not leave outside as unsafe they do, on my second order I ordered two lots of beef mince then normal one but when my order arrived it was beef with 10% fat when you click on normal mobe it should say that it has 10 per cent it is not so clear, I also have issue with the duck it is a dick from Ireland and on the original packing does not not say it’s halal …it is a silver hill duck from Ireland and I am wondering if it is indeed halal ? I have a 12 yr old son and would not be want him to be have halal I would want silver hill and safffrin to please confirm ? Beef steaks etx are excellent
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Posted 2 years ago
Dear Imran, Thank you for taking the time to leave us your feedback. We're glad to hear that you find our meat quality to be good and fresh. However, we apologise for any inconvenience caused due to delivery issues with DPD. We take this as feedback and will be addressing this issue with the DPD team so they can learn from it and do better in the future. We apologize for the inconvenience caused due to the parcel left outside. Please be assured that we are constantly working with our courier partners to improve their services so that we can provide a better experience to our customers. Apologies for any misunderstanding with our Beef mince. As stated on our website, our normal beef mince contains 10% fat and 90% lean mince. If you prefer to buy the mince with lowest fat, we recommend you choosing our lean mince with 5% fat and 95% lean mince. We source some of our poultry including Duck from Ireland. As we are a muslim owned and muslim run business, we only do Halal meats. Rest assured as all the produce we serve is 100% Halal and Tayyib. We appreciate your patience and understanding in this matter and hope that you will give us another opportunity to serve you in the future. If there's anything else we can do for you, please don't hesitate to let us know. Kind regards Saffron Alley Team
Posted 2 years ago
Happy with the meat quality.
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Posted 2 years ago
Dear Latha, We would like to extend our sincerest apologies for your recent disappointing experience with your order. We deeply regret that the quality of our meats did not meet your expectations, and we understand how this must have affected your overall perception of our products and services. Please accept our heartfelt apologies for any inconvenience caused. We have sent an email with our detailed resolution to you on an email. Once again, please accept our sincerest apologies for any trouble or frustration caused by this matter. We genuinely value your feedback, as it helps us assess our customers' needs and expectations. If there is anything specific you would like to know or if there are other ways in which we can assist you, please do not hesitate to let us know. Kind regards Saffron Alley Team
Posted 2 years ago
I have been ordering from Saffron Alley over the last year and always for holidays and our special celebrations as a family and have been pleased with the quality of the meat. I cannot recommend them enough to our friends, family and just everyone. Thank you.
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Posted 2 years ago
Brilliant company that provides a quick service and great quality of meat.
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Posted 2 years ago
I cannot speak too highly of the excellent service I received from Saffron Valley. I put in a large order just before Christmas. It arrived at my house, in a remote area of the Scottish Highlands, in perfect time. And all the meat, duck, beef, lamb, was of such an extremely high quality- absolutely outstanding. I shall now use them for all future orders and can recommend them highly to others.
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Posted 2 years ago
I've ordered a few times from Saffron Alley over the last 3 months and have been pleased with the quality of the meat. Thank you.
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Posted 2 years ago
Boneless chicken is convenient and feel reassured that my family are eating health
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Posted 2 years ago
First time I ordered from Saffron Alley and it was a good experience, the site was easy too to negotiate
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Posted 2 years ago
Great delivery service firstly. I always order my brisket from her and it’s prime grade with loads of marbling. Would highly recommend.
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Posted 2 years ago
Very high quality
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Posted 2 years ago
Saffron Alley is rated 4.8 based on 4,802 reviews