Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.82

4.8 Rating 4,802 Reviews

97 %

of reviewers recommend Saffron Alley

4.8

Based on 4,802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 17th December 2025

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Products always arrive on time and fresh. The meat is better tasting and better quality than my local butchers or supermarket. I can enjoy my halal meat knowing there was no antibiotics or hormones used on the animal. Finally halal and tayyib meat.”

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Posted 2 years ago

“Brilliant service, the meats always fresh and good quality”

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Posted 2 years ago

“Been buying from Saffron for awhile now more or less at least once a week and it's always beef sirloin, the last three I bought purchased in the same week only one of them tasted right, the other two smelt a bit off I still cooked them but the quality was terrible and ended up in the bin.”

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Posted 2 years ago

Dear Denis, Thank you for your review. We sincerely apologize for the issues you have encountered with your recent purchases from Saffron Alley. Your satisfaction is of utmost importance to us, and we appreciate your continued support. We are truly sorry for the decline in the quality of our Beef Sirloin that you have experienced over the past few weeks. Please rest assured that we take your feedback seriously, and we will investigate this matter thoroughly to ensure it does not happen again. We are committed to working with our butchers and suppliers to ensure that the meticulous care and quality you expect from our products are restored. We have sent an email with our detailed resolution to you on an email. We genuinely value your feedback, as it helps us assess our customers' needs and expectations. If there is anything specific you would like to know or if there are other ways in which we can assist you, please do not hesitate to let us know. Once again, thank you for your feedback and for choosing our products. We greatly appreciate your support. Kind regards Saffron Alley Team

Posted 2 years ago

“Great quality, highly recommend!”

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Posted 2 years ago

“Great meat, high quality”

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Posted 2 years ago

“Love the steaks here!! Highly recommend - The best quality :)”

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Posted 2 years ago

“nice mince very healthy”

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Posted 2 years ago

“Fresh meat and chicken ! I recommend”

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Posted 2 years ago

“Excellent meats and service! Wouldn't buy my meats from anywhere else. Great prices for clean cuts of meat”

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Posted 2 years ago

“Excellent quality meat! I can really taste the difference. Please keep it up and don’t change!”

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Posted 2 years ago

“All fresh food, delivered in a timely manner with good service. Thanks!”

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Posted 2 years ago

“Excellent service and superb quality of meat! Highly recommended!”

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Posted 2 years ago

“I have purchased from here twice and I can say that their customer service is really good and their product packaging is very neat as well. Compared to the meats I used to purchase before and the ones from here, these ones have a way better taste so I will continue to purchase from here.”

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Posted 2 years ago

“The website is brilliant, great variety of products. The downside were the actual products themselves. I ordered chicken wings and burgers. The burgers contained far too much fat and tasted like the frozen cheaper burgers which is such a shame. The wings looked fine but once cooked, when we started eating them, majority of the bones were broken which give a peculiar taste.”

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Posted 2 years ago

Dear Nazia, Thank you for your review. We sincerely apologize for the issues you have encountered with your recent purchase from Saffron Alley. Your satisfaction is of utmost importance to us, and we appreciate your continued support. Apologies as you found our Beef burgers to be fatty and not up to your expectation. We understand that everyone has different tastes and preferences when it comes to food, so we appreciate you sharing yours with us. All of our deli products are made from a minimum of 75% high quality real meat, not leftovers or organs such as many other products on the market. It is unusual that the Chicken wings bones were broken and we apologise for this and take this as a feedback. We have sent an email with our detailed resolution to you on an email. We genuinely value your feedback, as it helps us assess our customers' needs and expectations. If there is anything specific you would like to know or if there are other ways in which we can assist you, please do not hesitate to let us know. Once again, thank you for your feedback and for choosing our products. We greatly appreciate your support. Kind regards Saffron Alley Team

Posted 2 years ago

“Great product. Fresh. Easy delivery arrangement”

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Posted 2 years ago

“You can really taste the quality of meat.”

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Posted 2 years ago

“One of the few Halaal UK butchers that can deliver to the Channel Island of Guernsey for a nominal fee. this is very significant for us as there are no halaal butcheries on the island. Always with quick responses and great service which makes ordering and payment easy. The quality of the meet is great, especially the steaks!”

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Posted 2 years ago

“Amazing quality meat and wonderful service! They have a great range. Would highly recommend”

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Posted 2 years ago

“Meat quality was very good. Delivery arrived on time for me.”

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Posted 2 years ago

“Meat was ok nothing special however it wasn't frozen arrived packaged average I didn't like the £7 delivery fee felt it was too high for the packaging which is excessive. The meat was decent quality nothing like the hype on trust pilot seems similar to my local butchers also I found bones in my meat twice. Was rectified by SA however I won't be ordering again unless I am desperately in need of meat that is only sold by them.”

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Posted 2 years ago

Saffron Alley is rated 4.8 based on 4,802 reviews