Top 3D Shop Reviews

4.9 Rating 189 Reviews
98 %
of reviewers recommend Top 3D Shop
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Phone:

8888711751

Email:

sales@top3dshop.com

Location:

2005 Eye St #8, Bakersfield,
2005 Eye St #8, Bakersfield
California
93301

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Anonymous
Anonymous  // 01/01/2019
Everything is great, but delivery was a bit delayed.
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Posted 2 years ago
Ordered a 3D printer with huge sets of various filaments. Everything was delivered in time. One spool of filament was of different colour. Would rate 4 out of 5.
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Posted 2 years ago
Communication was quick and I received competent feedback. Yet delivery was a bit too slow.
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Posted 2 years ago
The job was done on time. The quality is good. Would like to have the option to get faster delivery for additional money.
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Posted 2 years ago
I bought a printer and filament, and they were delivered quickly. The only complaint is that UPS didn’t require a signature, but simply left the box outside. If it would have been stolen or damaged due to the rain, this review would have had a very different sentiment. I rate them B.
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Posted 2 years ago
The reps were always available at every step of the process. I chose this shop because of free delivery and the fact that they provide after-sales training. The packaging was neat, the device was easy to assemble. I’m happy with the experience, many thanks!
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Posted 2 years ago
Satisfied with the result. There was a lot of back and forth at the beginning, trying to clarify if my selected choice would actually work for me. I know what’s best for us, so didn’t need to spend so much time there, otherwise would rate 5/5. The final stage was done perfectly.
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Posted 2 years ago
They have a great blog with a lot of info and videos. I ordered Anycubic from them. Free shipping to my home address. Asked them several times about the delivery status, the reps seemed to be busy and provided me with a response only within several hours. That’s my only complaint. Otherwise everything is great.
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Posted 2 years ago
I’ve been wanting to buy QIDI for a long time. Decided to go with top3d after my friend’s recommendation. I don’t have many complaints either: they explained everything and even sent me a video guide for cleaning the extruder when it got jammed. The only problem is that the delivery was delayed by two days. They said that the problem was with FedEx. Other than that, everything is good.
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Posted 2 years ago
They made a mistake in the delivery address, taking the bill to address instead of the shipping address from the PO. It happens but far from everybody would admit so. Thanks for the quick response and free filament to compensate for the mistake. I will consider buying from you again.
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Posted 2 years ago
Their support offered a lot of help with choosing an inexpensive 3D scanner for our school district. The packaging was good. No problems and nice people. The only caveat was that my workstation didn’t have an Nvidia graphics card, so at the moment I am using another PC.
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Posted 2 years ago
Impressive number of products in the store. Not only printers and scanners, but also supplies. But it’s strange that they couldn’t answer some of my questions in the chat. I wanted to learn more about the differences of the Flashforge devices. Started looking elsewhere, but they followed up with a big detailed email, answering all my questions. That attentive approach won me back. The device is great, looks premium, amazing build and simple software.
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Posted 2 years ago
Good service, but unfortunately did not meet the deadline. Overall they are competent, I would recommend.
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Posted 2 years ago
The delivery was very slow, it took 5 days to get the tracking number. I was informed about potential delays in advance, but still 5 days is too long. Consider Amazon if you need the product asap.
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Posted 2 years ago
Took 2 hours for them to respond about the status of my order. Before that they told me that it was processed. The store is great. The guys are pushing the technologies to the masses. Not always perfectly, but this bumpy road will be worth it.
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Posted 2 years ago
Top 3D Shop is rated 4.9 based on 189 reviews