“I had an issue with a missing delivery but the lady at the customer call centre sorted it out and even called me the following day to check on everything running smoothly with my replacement. Great customer care”
“I recently purchased a handbag in store. I think what makes other retailers great compared to sports direct is a very straight forward returns process. You can get full refunds or if buying online you can do free returns.”
“I don't normally shop in Topshop as in my mind they're young, trendy and expensive (and I'm definitely not the first two), but while looking for a dress in Debenhams to give my glamorous Mum for her birthday I found one she'd love - Topshop! I was very surprised, but they didn't have her size. So I decided to go over to the Topshop store in Brighton and was pleasantly surprised - everything was neatly presented and easy to navigate and I quickly found the dress in the right size! The staff member who served me was really friendly and the experience changed my mind on Topshop, the prices were even reasonable!”
“They had lots of items of clothing for me to pick from and all of the clothing I bought fit perfectly. when I bought clothes online and from instore I found some very good clothing from brands I had never heard of such the the Criminal Damage line.”
