“First time online with top shop & the LAST, bought my daughter a coat & paid the extra £5 for next day delivery and 3 days later I'm still waiting. I wrote 3 emails to customer service and have not heard a thing back.”
“Not a fan of waiting in a long queue to try stuff. I've been ordering all my "going out" dresses and have had success. They always have new stuff online and I check back in each week to get my fix. So far delivery has been fine and is usually free since I normally spend over £75 per order. Will continue to order as long as I don't have any problems.”
