toxicfox.co.uk Reviews

Name: toxicfox.co.uk
Address: Upper Ground Floor, Broadstone Mill, Stockport
Rating: 3.73

3.7 Rating 1,188 Reviews

68 %

of reviewers recommend toxicfox.co.uk

Company Reviews

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Metrics

3.7

Based on 1,188 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0843 123 1234

Email:

info@toxicfox.co.uk

Location:

Upper Ground Floor, Broadstone Mill
Stockport
SK5 7DL

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toxicfox.co.uk 1 star review on 25th November 2023

Ms. Justine Poland-Angunoby

toxicfox.co.uk 4 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not too impressed with the quality of a few of my items, my beer hat for example, the letters are fading and it has dust all over the hat, which is inside a bag in box. The man mugs overall finish is not too good, I know it's a novalty item but not even the spirt level is level. This was also covered in dust. Stitching on personalised towel not too great. Mark”

Helpful Report

Posted 9 years ago

“We had terrible service, product wad not a good quality and broke after 3 uses. Yet no one would help or listen”

Helpful Report

Posted 10 years ago

Thank you for the review Laura and I am sorry to hear that you had an issue with your product. I am very sorry that you feel that you had such a bad service from us. We responded to your email the very next day (you even complimented us on the speedy reply) explaining our refund and replacement policy and a gesture of goodwill was offered. However I am happy that you have subsequently ordered a Jute Bag from us which I hope there have been no issues with. Paul Harris Customer Service Manager Toxicfox Limited

Posted 10 years ago

toxicfox.co.uk is rated 3.7 based on 1,188 reviews