Trailers R Us Reviews

Name: Trailers R Us
Rating: 4.90

4.9 Rating 1,372 Reviews

98 %

of reviewers recommend Trailers R Us

4.9

Based on 1,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Trailers R Us:

Trailers R Us is a small business dedicated to bringing our customers the best quality trailer parts and accessories at the right price.

We have been involved in the automotive/trailer industry for over 45 years combined and pride ourselves on our products and their quality. We are 100% Australian owned and operated and our warehouse is based on Brisbane's Northside, in sunny Queensland.

We are always striving for high customer satisfaction and service as our customers are the most important part of our business. If you purchase any of our products and have an issue, please contact us immediately to discuss what we can do for you.

Visit Website

Phone:

07 3638 0131

Email:

sales@trailersrus.com.au

Location:

Unit 6, 15 Landy Street, Northgate QLD 4013
4013

Write Your review

Tell us how Trailers R Us made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These people were most professinal. I made a phone call to determine which items I needed and was given helpful and courteous advice. Once ordered, the items arrived very quickly and were of high quality. I would not hesitate in recommending Trailers R Us to potential purchasers.”

Helpful Report

Posted 11 months ago

“Great customer service, excellent products”

Helpful Report

Posted 11 months ago

“Great service and most importantly of all super cheap and fast postage.. thanks”

Helpful Report

Posted 11 months ago

“The team is always fantastic. I get items posted and packages arrive quickly, no fuss. After purchasing hardware a number of times, I can say with confidence that in my experience, the team consistently pack purchased items with care. The range of parts and harware on offer is hard to beat and prices are very reasonable in the current environment. I have no problems with recommending the team and suggesting the business for others to check out. AAA+”

Helpful Report

Posted 1 year ago

Hi, Thank you for your positive review! We always do our best to dispatch our orders asap and keep our prices competitive. Thank you for supporting small business!

Posted 1 year ago

“Resolved jockey wheel problem immediately and replaced the wheel. No charge to me. Thank you top service. John.”

Helpful Report

Posted 1 year ago

“I recently purchased a 2 wheel kit of KOYO Marine Boat Trailer Wheel Bearings Holden LM Type JAPANESE Bearings & Seals, purchase was handled promptly they were well packaged and sent next day and delivered to my door I would not hesitate to purchase from Trailers R Us again. The price was Excellent as well.”

Helpful Report

Posted 1 year ago

“Great product fast post very happy”

Helpful Report

Posted 1 year ago

“Great experience. Friendly and very helpful staff. Great prices. They even rang me to let me know that the shipment would be a day later. Would definitely recommend this company.”

Helpful Report

Posted 1 year ago

“Site was easy to use, product is as ordered.have not installedf as yet”

Helpful Report

Posted 1 year ago

“I ord.ered some trailer rear door hinges. The product was dispatched very promply and was listed by the courier as collected. The hinges are a good product for their intended purpose at a very realistic price. I will shop again. My only complaint is that after the items were receipted by the courier, it took three (3) weeks to get them in my hand. Delivery was ridiculously slow!”

Helpful Report

Posted 1 year ago

“the exact product I was looking for and timely delivery - thank you”

Helpful Report

Posted 1 year ago

“Parts exactly what I wanted and delivered very promptly. Thanks to TRU.”

Helpful Report

Posted 1 year ago

“After receiving the item I purchased I realized it would not suit my application, without hesitation Trailer R Us paid for the return and I received a full refund. Very impressed and wouldn't hesitate to buy from these people in the future.”

Helpful Report

Posted 1 year ago

“Order was processed and arrived quickly and was as described”

Helpful Report

Posted 1 year ago

“Parts were exactly what I required. I struggled to find the parts locally. The delivery was very quick. I would buy from again.”

Helpful Report

Posted 1 year ago

“Great service easy to talk to,and good prices”

Helpful Report

Posted 1 year ago

“Liked the service I received, very quick delivery and happy with the product.”

Helpful Report

Posted 1 year ago

“Fast delivery of quality components. Will definitely buy from again.”

Helpful Report

Posted 1 year ago

“Excellent service with a wide range of product options. Delivery was prompt. Cheers”

Helpful Report

Posted 1 year ago

“Prompt delivery , easy purchase process”

Helpful Report

Posted 1 year ago

Trailers R Us is rated 4.9 based on 1,372 reviews