Trailers R Us Reviews

Name: Trailers R Us
Rating: 4.90

4.9 Rating 1,371 Reviews

98 %

of reviewers recommend Trailers R Us

4.9

Based on 1,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Trailers R Us:

Trailers R Us is a small business dedicated to bringing our customers the best quality trailer parts and accessories at the right price.

We have been involved in the automotive/trailer industry for over 45 years combined and pride ourselves on our products and their quality. We are 100% Australian owned and operated and our warehouse is based on Brisbane's Northside, in sunny Queensland.

We are always striving for high customer satisfaction and service as our customers are the most important part of our business. If you purchase any of our products and have an issue, please contact us immediately to discuss what we can do for you.

Visit Website

Phone:

07 3638 0131

Email:

sales@trailersrus.com.au

Location:

Unit 6, 15 Landy Street, Northgate QLD 4013
4013

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just bought your ARK pneumatic jockey wheel rated at 350 kg. Great service but the maximum tube pressure quoted is 30 PSI. Connected it to the van 170 kg at the hitch and the tyre is half flat. The tyre will not last five minutes like that. Suggestions please. John.”

Helpful Report

Posted 1 year ago

Hi John, We are very sorry to hear about this experience and appreciate the feedback. Unfortunately the supplier has updated the specs on the Pneumatic jockey wheels since we first listed the range and they are now only rated at 136Kg. We have attempted to update all our listings that use this wheel but missed this particular part number. We will have our admin team contact you regarding a resolution as soon as possible. We are very sorry for any inconvenience caused and hope to fix it as soon as we can.

Posted 1 year ago

“When you order tail lights they usually come in pairs not one light”

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Posted 1 year ago

“Item was not as described”

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Posted 1 year ago

Hi Leah, Just replying to let you know the Ad does state the trailer plug is not included as we do our best to ensure our customers are getting exactly what they need. We apologise for any confusion and have now highlighted that part of our listing to make it more clear in future.

Posted 1 year ago

“difficult to rate because I still havnt recieved it and tracking says its going all over the place even back to qld I live in sa”

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Posted 1 year ago

“Purchase not delivered yet.”

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Posted 3 years ago

“I have yet to receive the items ordered. Pleade confirm the delivery date. Regards Craig Albanus”

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Posted 3 years ago

“Ordered 3 rollers with 21mm bore size unfortunately 2 rollers were the next size down even though the invoice shows them to be double checked Someone needs to go to specsavers!”

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Posted 3 years ago

“Order the wobble rollers in th U.S. , still waiting for them, should have payed for the express, will take another month”

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Posted 3 years ago

Trailers R Us is rated 4.9 based on 1,371 reviews