Trailers R Us Reviews

Name: Trailers R Us
Rating: 4.90

4.9 Rating 1,372 Reviews

98 %

of reviewers recommend Trailers R Us

4.9

Based on 1,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Trailers R Us:

Trailers R Us is a small business dedicated to bringing our customers the best quality trailer parts and accessories at the right price.

We have been involved in the automotive/trailer industry for over 45 years combined and pride ourselves on our products and their quality. We are 100% Australian owned and operated and our warehouse is based on Brisbane's Northside, in sunny Queensland.

We are always striving for high customer satisfaction and service as our customers are the most important part of our business. If you purchase any of our products and have an issue, please contact us immediately to discuss what we can do for you.

Visit Website

Phone:

07 3638 0131

Email:

sales@trailersrus.com.au

Location:

Unit 6, 15 Landy Street, Northgate QLD 4013
4013

Write Your review

Tell us how Trailers R Us made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price excellent, quick freight, overall very happy with purchase”

Helpful Report

Posted 1 year ago

“Easy and quick to deal with. Stocked the little bits I couldn't get locally.”

Helpful Report

Posted 1 year ago

“Attentive and friendly team members”

Helpful Report

Posted 1 year ago

“very satisfied with service aand delivery time”

Helpful Report

Posted 1 year ago

“Great company to deal with. The product was quality.”

Helpful Report

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

“Prompt service, parts supplied as ordered”

Helpful Report

Posted 1 year ago

“Service was great ,the items were sent asap and matched the description .”

Helpful Report

Posted 1 year ago

“Great website with dimensions, making it easy to choose the extension I required. Great price, and a nice product. Nice solid extension which doesn't flex !”

Helpful Report

Posted 1 year ago

“Great customer service. A very rare thing nowadays.”

Helpful Report

Posted 1 year ago

“Excellent service Thank”

Helpful Report

Posted 1 year ago

“Very prompt service and easy to deal with. Thanks”

Helpful Report

Posted 1 year ago

“Very fair price for quality bearing package.”

Helpful Report

Posted 1 year ago

“great value and efficient service Thank you”

Helpful Report

Posted 1 year ago

“Received goods over Xmas break. Great service”

Helpful Report

Posted 1 year ago

“I ordered Timken bearings and got some Chinese substitutes. The two stars are for the prompt service.”

Helpful Report

Posted 1 year ago

Hi Neil, we are very sorry to hear you are disappointed with the parts you received. You ordered a set of L4464310HCH bearings which are in fact the Chinese HCH brand bearings, is there any reason you believed these were Timken brand? The listing does state they are HCH brand and even explains a little bit about the HCH factory, but we would appreciate any feedback about our listing to avoid this kind of confusion happening in future. Thank you for your feedback

Posted 1 year ago

“Can't fault it or them. Very good price and service.”

Helpful Report

Posted 1 year ago

“Awesome staff asked a question and straight away answered. Would deal with them again.”

Helpful Report

Posted 1 year ago

“Good products and great service.”

Helpful Report

Posted 1 year ago

“Very prompt in sending my purchase.”

Helpful Report

Posted 1 year ago

Trailers R Us is rated 4.9 based on 1,372 reviews