"We give them two stars for actually collecting the parcel. It went missing for days and when it was found we were charged a further sum for apparently under declaring the weight and yet we had had the parcel weighed and measured at a collection point to a different courier only the day before. It got stuck in Perth for days, and when it was finally delivered it was badly damaged form the outside, the first aid kits we had inside were smashed and the clothing mouldy. They couldn't provide us with an invoice\/receipt- and yet it was lodged via their website."

"We give them two stars for actually collecting the parcel. It went missing for days and when it was found we were charged a further sum for apparently under declaring the weight and yet we had had the parcel weighed and measured at a collection point to a different courier only the day before. It got stuck in Perth for days, and when it was finally delivered it was badly damaged form the outside, the first aid kits we had inside were smashed and the clothing mouldy. They couldn't provide us with an invoice\/receipt- and yet it was lodged via their website."

"The worst middle man aroundDo Not ever waste your money with this middle man.\r\nMy initial quote to deliver a parcel was $72 on the website , when I got to the checkout it went to $92.\r\nI booked it anyway. They said it would be picked up Monday... It took them a week and 3 different times to rebook in this pickup with no notification from them I had to email them every time .\r\nThey didn't even deliver the parcel to the address I paid for the buyer told me they dropped it off to their sister 3 suburbs away because they told her they couldn't deliver it to the address that I ordered.\r\n\r\n1 week later they told me the parcel was over weight and gave me 5 days to dispute it the next day they charged my account for the extra weight which I have proof and a photo of the box on my scales..\r\nIm currently getting the entire purchase refunded though westpac.\r\n\r\nNever EVER go through these guys, go to E-go or any other courier instead."

"By using transdirect, your using CouriersPlease, the worst couriers in Australia, just read their reviews. Obviously Transdirect has one thing on their mind, $, because couriers please are the cheapest and owned by an asian company abroad. \r\n\r\nBy teaming with CouriersPlease they are deliberately ignoring customers and the thousands of negative reviews and supporting a foreign company (singapore post) with a truly slimy policy.\r\n\r\nJust really passionately hate this company. DO NOT USE THEM!"

"The driver stole items from my package. I authorised the package to be left on my doorstep but was home when delivered. The package had clearly been opened and he tried to hide it by placing the package open side down. \r\nDO NOT TRUSUT THESE CRIMINALS THAT WILL HELP THEMSELVES TO YOUR PROPERTY."

"They are dishonest and dodgy at best.\r\n\r\nThey left our shipment in a public loading dock after hours and the driver signed the delivery as if it had been accepted.\r\n\r\nThe goods were then stolen or damaged.\r\n\r\nWhen contacting Transdirect they took a DENY, DENY approach because we didn't take insurance.\r\n\r\nI am sorry but this was irresponsible and careless and cost my business $5000.\r\n\r\nEven the MD\/ CEO had to be involved and the leadership obviously sets the tone at this company because even he was telling lies about what actually occurred.\r\n\r\nSee the images of the POD and what they consider a successful delivery.\r\n\r\nThe CEO considers they did their job as per their policy. What a joke"

"They are dishonest and dodgy at best.\r\n\r\nThey left our shipment in a public loading dock after hours and the driver signed the delivery as if it had been accepted.\r\n\r\nThe goods were then stolen or damaged.\r\n\r\nWhen contacting Transdirect they took a DENY, DENY approach because we didn't take insurance.\r\n\r\nI am sorry but this was irresponsible and careless and cost my business $5000.\r\n\r\nEven the MD\/ CEO had to be involved and the leadership obviously sets the tone at this company because even he was telling lies about what actually occurred.\r\n\r\nSee the images of the POD and what they consider a successful delivery.\r\n\r\nThe CEO considers they did their job as per their policy. What a joke"