Travel Direct UK ltd Reviews

Name: Travel Direct UK ltd
Rating: 4.92

4.9 Rating 1,946 Reviews

99 %

of reviewers recommend Travel Direct UK ltd

Company Reviews

Questions

Metrics

4.9

Based on 1,946 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01312722775

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Travel Direct UK ltd 5 star review on 20th April 2024

Sam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY GOOD AND HELPFUL. ANSWERED ALL MY STUPID QUESTIONS QUICKLY AND EFFICIENTLY. very GOOD CUSTOMER SERVICE - HIGHLY RECOMMENED!!!!”

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Posted 5 years ago

“Excellent service. Highly recommended.”

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Posted 5 years ago

“Simply straightforward”

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Posted 5 years ago

“Very speedy and efficient”

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Posted 5 years ago

“Really very straightforward. Stress free. Would heartily recommend this company.”

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Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

“It is really easy to get visa by Travel Direct. Thank you.”

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Posted 5 years ago

“Chinese Visa organised perfectly”

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Posted 5 years ago

“Efficient and quick”

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Posted 5 years ago

“Very good and Quick”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Excellent service, highly recommend. Takes the stress out of the complicated process of chinese visas”

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Posted 5 years ago

“Great service! The whole process was very quick. I would really recommend Travel Direct UK Ltd to anyone wanting a Visa for China.”

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Posted 5 years ago

“Very efficient service & good value- will be using you again.”

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Posted 5 years ago

“I received 5 star service from Albert and James at Travel Direct. They guided me through the process of getting my Chinese business visa which at times was proving problematical. However through their diligence and know how, all was good and I received the visa in good time.”

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Posted 5 years ago

“No receipt of payment received. Otherwise good service”

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Posted 5 years ago

Dear Customer, Thank you for your feedback, When the payment is made online, every customers receives an automated receipt by email. In your case, because you paid by a bank transfer, no receipt was generated. We routinely send out VAT invoices and full VAT receipts to businesses and individuals when we are asked for one. We do say on our website that anyone who requires a full receipt can contact us and request one. I have arranged for a receipt to be emailed to you now. Please feel free to email me at admin@travel-direct.com if you have any other queries. Kind regards, Mr. Albert General Manager

Posted 5 years ago

“Good price compared to others for the same service. Could do with some update information so you know what is happening”

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Posted 5 years ago

“Good quick service. Staff really helpful. Value for money.”

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Posted 5 years ago

“The service was excellent, our passports were returned far quicker than I thought and I would recommend them to anyone.”

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Posted 5 years ago

“Very efficient service and our visas were returend earlier than I expected. It was very reasssuring to receive an email during the process saying everything was going according to plan. Improvements might be to make the initial process clearer- for instance it wasn't clear whether the charge covered both the visa and the services of visa direct. It would also be preferable not to haveto enter all the same data on the Travel Direct application form that has already been completed in the actual visa application; doing this could be covered by the charges.”

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Posted 5 years ago

Travel Direct UK ltd is rated 4.9 based on 1,946 reviews