Travel Direct UK ltd Reviews

Name: Travel Direct UK ltd
Rating: 4.92

4.9 Rating 1,946 Reviews

99 %

of reviewers recommend Travel Direct UK ltd

Company Reviews

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4.9

Based on 1,946 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01312722775

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Travel Direct UK ltd 5 star review on 20th April 2024

Sam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ever since purchasing a visa through them I have had numerous Chinese spam emails coming to the email I used to sign up. This surely cannot be a coincidence and through new data protection laws my email should not have been shared with anyone.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for comment. We do NOT share our customers' emails, and any other details with anyone. We are a UK company and have no dealings with marketing companies either in the UK or abroad including China. We do NOT pass our customers details to third parties except the Chinese embassy where your visa is issued. In fact we do not even store our customers details (addresses, documents details, telephones etc), everything you send us for the visa processing goes to the Chinese embassy and stays in their archives. Once your visa has been processed, the spare paperwork with your personal details is destroyed. There is absolutely no chance that your email address could have been obtained from us by anyone in China. We do NOT run or own any databases that can be accessed or hacked online. You must have used your email address for arranging your upcoming trip to China, travel bookings etc. which made your email address available to someone in China but I can assure you that when it comes to us, your email address and your other personal details are not shared with anyone except the Chinese embassy who requires them for the visa processing. Kind regards, Mr. Albert General Manager

Posted 5 years ago

“Nothing ,can't fault the service we received,very pleased”

Helpful Report

Posted 7 years ago

Travel Direct UK ltd is rated 4.9 based on 1,946 reviews