“I didn't like the change of price at last moment. And when I said : OK cancel it please, I was told that I can't. So I thought the same lower ticket fare was a mean to attract the traveler and I was also obliged to change the day of departure due to the higher price for this day. I didn't appreciate it really but it's OK.”
“Unfortunately the previous company had let me down due to false advertising and had declined my booking. However I came across this company hoping that everything would go through as normal and it did. 4* because I've had to pay £80 extra. Sam was kind enough to follow up with me regarding the service.”
“Yes happy with service and polite and friendly customer service. The only thing for me was that the situation with baggage wasn’t clear during the booking process.”