“I was very frustrated when I booked my flight for my fiancé and the flight home was unavailable so really it should not be allowed to book it and it turned out that she would have to stay 4 extra days but we're okay with that but if it wouldn't have worked for us, it would have been a huge frustration. And I would have been very upset.”
“I didn't like the change of price at last moment. And when I said : OK cancel it please, I was told that I can't. So I thought the same lower ticket fare was a mean to attract the traveler and I was also obliged to change the day of departure due to the higher price for this day. I didn't appreciate it really but it's OK.”