“
Put in a refund request it was rejected without further investigation.
”
posted 3 months ago
- H T
“
I booked a flight with them. My Dad died the same day. They said they were very sorry to hear of my family's tragedy. They refused any credit or refund.
”
posted 4 months ago
- Chris Komarnisky
“
❌ Terrible customer support and unethical refund policy
I made a simple booking mistake and contacted Traveloka within minutes to correct the destination.
”
posted 10 months ago
- Manjula Rathnayaka
“
But instead of adjusting my original booking, you charged me for a whole extra night and now refuse to refund the duplicate charge.
”
posted 10 months ago
- Anonymous
“
I immediately contacted Traveloka to request an explanation and a refund for the excessive amount charged.
”
posted 1 year ago
- Fernando Sciamarelli
“
They refuse to change my flight to the correct date or offer a full refund.
”
posted 1 year ago
- Sandy Pheng
“
Setelahnya saya langsung membuka aplikasi Traveloka dan terdapat pilihan refund atau booking ulang.
”
posted 1 year ago
- Ramayanti
“
Setelahnya saya langsung membuka aplikasi Traveloka dan terdapat pilihan refund atau booking ulang.
”
posted 1 year ago
- Ramayanti
“
No intention of resolving the problem (they charged DOUBLE the airlines actual fare), denied refund (in fact sent derisory offer by email at 00:39 which said if I didn’t respond within the hour it would be cancelled anyway).
”
posted 1 year ago
- Anonymous
“
They won't refund the full amount I have paid for, even if I just made and contacted their customer service in less than 6hrs from the time of booking.
”
posted 1 year ago
- Anonymous
