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Traveloka Reviews

3.4 Rating 443 Reviews
C
Happiness Grade
C

Refund - Average

61.76%
Industry Average
So I asked Agoda and Traveloka for a refund for duplicate booking.
posted 1 year ago - Yudha Pratama putra
Traveloka is the best travel booking site that I can recommend leave no mention of the date change, cancellation or refund.
posted 1 year ago - Franciska
I was disappointed with Traveloka's refund service.
posted 1 year ago - Elysia Nada
This company may be not considered as one of Australian's trusted site since a lot says that Traveloka robbed their money, the refund process was complicated and took a long days, prize changes, etc.
posted 1 year ago - Britae A
The refund and reschedule process at Traveloka is very convoluted and not user-friendly. Why make users go through so many steps just to get their money back or change their schedule? It feels like unnecessary bureaucracy and a huge drain on time and energy. As a big app, Traveloka should be able to offer a more efficient and user-friendly process.
posted 1 year ago - Gunturin
Booking flight ticket as Traveloka is Very pratical. I like the wide selection of airlines. However the refund and rechedule feature are not clear and sometimes take a long time to process
posted 1 year ago - Tanisha
Traveloka's ticket booking process is fast and efficient. Ilove the filter feature that makes searching easy. Unfortunately the app is sometimes slow during peak hours and the refund information clear enough
posted 1 year ago - Tabatha Qozoke
Traveloka's ticket booking process is fast and efficient. I love the filter feature that makes searching easy. Unfortunately,the app is sometimes slow during peak hours amd the refund information is not clear enough.
posted 1 year ago - Pamela
Sorry for just being able to give a review on Traveloka, Thank you for helping me cancel and refund my booking. This is my first transaction with you, and it went smoothly. although the refund came in a week after I submitted it but I was satisfied. I will be more careful in making future transactions.
posted 1 year ago - Syandy Ernandes
I contacted Traveloka Customer Support about a refund for my flight to Melbourne, I was delayed during chek in at the airport. They responded quickly, and I received my refund the day after I contacted them. Thank you.
posted 1 year ago - Syakila Alfara