Traveloka Reviews

3.4 Rating 432 Reviews

60 %

of reviewers recommend Traveloka

Company Reviews

Questions

Metrics

3.4

Based on 432 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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How to cancel my other booking .i have to booking in one day i mistakenly wrong .i used my credit card and the person who is the passenger my husband virgilio bequilla.i hope you could help me .im your regular customer .pls pls pls .cancel flight cebu to manila time DXYNWQ TIME 23:55 I hope you could help me ib been your customer fir how many flights

Helpful Report

Asked by Elia bequilla owner of the credit card i used to pay the passeger is my huaband virgilio bequilla.i hope you could cancel the other one (1 month ago)

Traveloka is my go-to travel booking platform because they always provide a seamless and hassle-free experience. Their refund process is incredibly quick and efficient, and their customer service team is always ready to assist with any queries or concerns. I highly recommend Traveloka to anyone looking for a reliable and trustworthy travel booking platform.