Traveloka Reviews

2.0 Rating 141 Reviews

23 %

of reviewers recommend Traveloka

Company Reviews

Questions

Metrics

2.0

Based on 141 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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Helpful Report

(1 week ago)

You can contact Traveloka by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

72.92%

Industry Average

“ It was vacation time, but I had to cut my trip short due to an urgent matter. I couldn't get a same-day flight change, but my dad suggested using Traveloka. And to my surprise, I was able to book a seat on the first flight back home! Traveloka's customer service was incredibly fast and efficient. I'm so grateful for their help! ”

- MULANA WIDI

“ Traveloka offers a user-friendly interface that made it easy for me to compare prices and schedule details for flights and hotels. My trip went off without a hitch thanks to their reliable booking service. ”

- solikhatun

“ the service provided by Traveloka is very satisfying, when I got stuck in a problem, customer service helped me until it was resolved. and with a very fast and easy refund process. I hope this service can help other customers. ”

- Kristina

Traveloka Reviews

Customer Service - Good