Travelopod Reviews

Name: Travelopod
Rating: 4.80

4.8 Rating 1,918 Reviews

96 %

of reviewers recommend Travelopod

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4.8

Based on 1,918 reviews

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Travelopod 5 star review on 14th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst customer services, Waste your time , once you book to Travel O Pod , your travel is a hell. They charge you more and refund charges are a hell Book your tickets via https://www.kayak.com/”

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Posted 3 years ago

“I had booked flight from Hyderabad to USA with travelopod for the first time and had worst experience. I will never ever book with them again and will not recommend it to anyone. Such a horrible customer service they have provided. Whenever I call them, they say that they will call me back but I never got any call from them. They are not ready to solve an issue or provide customer satisfaction service. They just say that best price guaranteed but that’s not true. I booked ticket from Hyderabad to Detroit for my parents in February and ticket costed $2100 per person. Due to covid, they couldn’t travel so I had to change dates to June. They charged me $300 extra on each ticket again. I went and checked ticket prizes online and nowhere I see tickets with $2400 and airlines is Air India. I called them back to question about the prize and they say that they cannot book a ticket with cheaper prize even though the ticket is cheap online. They say that since my booking class was high, they will book ticket only with higher prize. What is this logic? I have been traveling internationally from past 10 years and never heard of such stupid policy. They haven’t about this in their website either. I see the prize for a new ticket in June is between $1100 to $1300 and I have paid $1000 extra on each ticket. These people are just looting money and it’s a scam. They do not show us proof for the prize that they charge on each ticket. Total fraud and I suggest not to book tickets with them. I would rate 0.”

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Posted 3 years ago

“Patrick is a wonderful agent, knowledgeable and relay on. He is completely understand the customer requirements and suggests the options on the table.”

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Posted 3 years ago

“Don't go with these guys. Promised to give a refund after the flight is canceled and it has been 9 months and still waiting for a refund.”

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Posted 3 years ago

“They used to have a very good service. But I’ve been having a horrible time with these guys over the past few months. I don’t know why I end up using their service again and again. This review is to just remind myself that I need to do some research and book tickets through the airlines directly instead of travelopod. I’ve wasted close to $3k-$4K over the past 12 months. It was primarily due to covid but I definitely believe it’s partly due to these guys not giving the right information. When I got frustrated and raised a question based on a clause in the email that they had sent, one of the agents -“CHETAN” basically said to me that they had mistyped a clause on the email that they sent me and i should have clarified all my questions over the call before booking the ticket . And I felt l this guy was actually rude to me. I later had to talk to the supervisor who gave me a discount of $100 (which I do appreciate) . But this is not anywhere close to the money I had wasted for tickets through travelopod over the past 2 years(may not be entirely their fault but I think they fail miserably when it comes to giving you straight forward information on reschedules). I’m never going to use travelopod again”

Helpful Report

Posted 3 years ago

“I have had the worst experience ever. I was told that I was getting a refund, which I need because I'm not working. They proceeded to tell me that they put the refund on a card that doesn't exist anymore, because during the shut down, I had a ticket that I had to put on hold, which they charged me a hefty fee for. Also, they sent me an email which said that I had to book my new trip before Dec 31, 2021 so I could travel any time in 2022, and when I called to do that, I was told that I had to use it before Dec 31, 2021 which made no sense because at the end I payed more money for my trip than what the airlines were charging, and also they said for a 'cheeper fee' I would have to make two stops to my destination instead of making one. They told me that they would put it on the card that I last used to buy the new ticket because the old card doesn't exist anymore and I called my bank many times because Travelopod kept telling me that they sent the refund, but my bank said over and over again it's not true because the card doesn't exist anymore. Not only that, they told me to make a one time payment and it would be refunded to me, and it never was. I didn't know about the bad reviews until I was on my vacation and they were putting me through hell about my refund. In future I will always read reviews before I do anything ever again. Also, after I made the purchase and the extra purchase of the one time payment that was supposed to be refunded on the new card I used, they asked me to make sure I left a good review for them, which I did, but have now deleted. I have reported them and hopefully will at least get some of my money back, otherwise I will have to hire a lawyer. They were also very rude and hung up the phone on me and also while was leaving my vacation, they called me to ask why I reported them and they would call me back to settle the dispute. They never called back. Beware of this company. They need to be shut down because they're clearly stealing from people.”

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Posted 3 years ago

“BEWARE !!! When contacting a particular airline for reservations, Be careful to make sure you are ACTUALLY communicating with the ‘legitimate’ airline of your choice. Travelopod inc. uses deceptive business practices to intercept travel customers and runs a scam on people ‘pretending’ to be one of many airlines. Their website looks real, to deceive us, and there might be a slight difference, which is easy to miss. Once you’re engaged it’s too late. They will steal lots money from you once they have your credit card. They did it to me, and they’ll do it to you! Overseas scam businesses, such as this one, are hard to Prosecute. As they’re shut down, another reappears to replace it. Nasty business.”

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Posted 3 years ago

“Big scam,I have really bad experience, very rude customer service, it's my fault, didn't read reviews, I will give minus points, they changed my reservation and didn't even notify me,and when I contacted, they were like dictator, boycott”

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Posted 3 years ago

“Don't go with these guys. Promised to give a refund after the flight is canceled and it has been 8 months and still waiting for a refund.”

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Posted 3 years ago

“Big scam do not book any flights with them”

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Posted 3 years ago

“Don't use them!!! They have very bad customer service and not helpful at all. I simply wanted to upgrade my ticket to business class and they were giving options which were even higher price than the united website. very very bad experience!!!”

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Posted 3 years ago

“I just returned back from a trip to India. Thanks a ton to Agrim for his patience, empathy and understanding in getting the tickets booked and making sure all the paper work is done correctly. He was reachable almost at any hour of the day and provided the necessary help so I could focus on my trip and he took care of the rest. Thanks again and I would definitely recommend him to anyone who is looking for a hassle free trip.”

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Posted 3 years ago

“I purchased ticket for myself and I received excellent service from Agrim Malhotra. He was very courteous and helpful in giving all the options for the travel and I was delighted with the overall experience.”

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Posted 3 years ago

“Chetan Kumar was my representative and he did an excellent job! He made my booking fast and easy. Thank you, Chetan”

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Posted 3 years ago

“Don't use them!!! Fraud, I got $988.00 lesson and no tickets. My name is Mike M. They will know who I am and how they ripped me off. Fraud,cheats,liars,crooks.... And they will speak nice to you until you are dissatisfied!”

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Posted 3 years ago

“We got the tickets to India at good price. And also we went to Israel with good price”

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Posted 3 years ago

“Dave was so helpful and has tried to give me a good deal based on my budget. He was available via phone call and email to make my trip easier”

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Posted 3 years ago

“My husband and I, planned a trip last Year to visit Europe and we got a good offer on tickets. After we checked the travel agency we contact them TRAVELOPOD AGENCY and we paid $1,275 dollars for 2 tickets, but since covid came we decide to cancel the date for travel and we contacted them again and got charged $578 dollars just to change the date and keep our credit during all this year 2021. Now we really want this travel to happen this October from 21-29 and this AGENCY TRAVELOPOD they ask for more money almost the triple of the price for an amount of $1,200 and then after 2 days they ask for $1,800. I decide to contact the airline and Aircanada said they can just see our names on their system but not the money we have spent for the tickets, so Air Canada said we needed a Voucher from TRAVELOPOD. So I called travelopod to ask for a voucher and they hesitated for a while and finally gave it to us, but it doesn’t work. Then we contacted the travel agency again and they want at least $848 if we want to do our trip this October. They promise to call us and they never do that… we’ve been in this situation since last year and is really stressful because they just don’t want gave us our money back or our refund. We’ve been trying to come to an agreement but we haven’t been able to… we already contact our bank, we already reported to BBB but we haven’t received any answers back.”

Helpful Report

Posted 3 years ago

“They are fraud and scammers please don’t book with them My husband and I, planned a trip last Year to visit Europe and we got a good offer on tickets. After we checked the travel agency we contact them TRAVELOPOD AGENCY and we paid $1,275 dollars for 2 tickets, but since covid came we decide to cancel the date for travel and we contacted them again and got charged $578 dollars just to change the date and keep our credit during all this year 2021. Now we really want this travel to happen this October from 21-29 and this AGENCY TRAVELOPOD they ask for more money almost the triple of the price for an amount of $1,200 and then after 2 days they ask for $1,800. I decide to contact the airline and Aircanada said they can just see our names on their system but not the money we have spent for the tickets, so Air Canada said we needed a Voucher from TRAVELOPOD. So I called travelopod to ask for a voucher and they hesitated for a while and finally gave it to us, but it doesn’t work. Then we contacted the travel agency again and they want at least $848 if we want to do our trip this October. They promise to call us and they never do that… we’ve been in this situation since last year and is really stressful because they just don’t want gave us our money back or our refund. We’ve been trying to come to an agreement but we haven’t been able to… we already reported to BBB but we haven’t received any answers back. Just they want more and more money”

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Posted 3 years ago

“I will never recommend to book a ticket from tavelopod. I had very bad experience and the call center or tech guys doesn’t know about the travel baggage information and they give wrong information. I booked a ticket for interconnected flight from us to India and they don’t have any idea how the whole travel process works They promise things before you book ticket One we booked the ticket all the details are wrong And when asked the recorded information while we booked ticket we never get information and no proper help for the consumer This is the worst third party travel agent I never faced”

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Posted 3 years ago

Travelopod is rated 4.8 based on 1,918 reviews