Travelopod Reviews

Name: Travelopod
Rating: 4.80

4.8 Rating 1,927 Reviews

96 %

of reviewers recommend Travelopod

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4.8

Based on 1,927 reviews

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Travelopod 5 star review on 14th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just returned back from a trip to India. Thanks a ton to Agrim for his patience, empathy and understanding in getting the tickets booked and making sure all the paper work is done correctly. He was reachable almost at any hour of the day and provided the necessary help so I could focus on my trip and he took care of the rest. Thanks again and I would definitely recommend him to anyone who is looking for a hassle free trip.”

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Posted 3 years ago

“I purchased ticket for myself and I received excellent service from Agrim Malhotra. He was very courteous and helpful in giving all the options for the travel and I was delighted with the overall experience.”

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Posted 3 years ago

“Chetan Kumar was my representative and he did an excellent job! He made my booking fast and easy. Thank you, Chetan”

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Posted 3 years ago

“Don't use them!!! Fraud, I got $988.00 lesson and no tickets. My name is Mike M. They will know who I am and how they ripped me off. Fraud,cheats,liars,crooks.... And they will speak nice to you until you are dissatisfied!”

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Posted 3 years ago

“We got the tickets to India at good price. And also we went to Israel with good price”

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Posted 3 years ago

“Dave was so helpful and has tried to give me a good deal based on my budget. He was available via phone call and email to make my trip easier”

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Posted 3 years ago

“My husband and I, planned a trip last Year to visit Europe and we got a good offer on tickets. After we checked the travel agency we contact them TRAVELOPOD AGENCY and we paid $1,275 dollars for 2 tickets, but since covid came we decide to cancel the date for travel and we contacted them again and got charged $578 dollars just to change the date and keep our credit during all this year 2021. Now we really want this travel to happen this October from 21-29 and this AGENCY TRAVELOPOD they ask for more money almost the triple of the price for an amount of $1,200 and then after 2 days they ask for $1,800. I decide to contact the airline and Aircanada said they can just see our names on their system but not the money we have spent for the tickets, so Air Canada said we needed a Voucher from TRAVELOPOD. So I called travelopod to ask for a voucher and they hesitated for a while and finally gave it to us, but it doesn’t work. Then we contacted the travel agency again and they want at least $848 if we want to do our trip this October. They promise to call us and they never do that… we’ve been in this situation since last year and is really stressful because they just don’t want gave us our money back or our refund. We’ve been trying to come to an agreement but we haven’t been able to… we already contact our bank, we already reported to BBB but we haven’t received any answers back.”

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Posted 3 years ago

“They are fraud and scammers please don’t book with them My husband and I, planned a trip last Year to visit Europe and we got a good offer on tickets. After we checked the travel agency we contact them TRAVELOPOD AGENCY and we paid $1,275 dollars for 2 tickets, but since covid came we decide to cancel the date for travel and we contacted them again and got charged $578 dollars just to change the date and keep our credit during all this year 2021. Now we really want this travel to happen this October from 21-29 and this AGENCY TRAVELOPOD they ask for more money almost the triple of the price for an amount of $1,200 and then after 2 days they ask for $1,800. I decide to contact the airline and Aircanada said they can just see our names on their system but not the money we have spent for the tickets, so Air Canada said we needed a Voucher from TRAVELOPOD. So I called travelopod to ask for a voucher and they hesitated for a while and finally gave it to us, but it doesn’t work. Then we contacted the travel agency again and they want at least $848 if we want to do our trip this October. They promise to call us and they never do that… we’ve been in this situation since last year and is really stressful because they just don’t want gave us our money back or our refund. We’ve been trying to come to an agreement but we haven’t been able to… we already reported to BBB but we haven’t received any answers back. Just they want more and more money”

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Posted 3 years ago

“I will never recommend to book a ticket from tavelopod. I had very bad experience and the call center or tech guys doesn’t know about the travel baggage information and they give wrong information. I booked a ticket for interconnected flight from us to India and they don’t have any idea how the whole travel process works They promise things before you book ticket One we booked the ticket all the details are wrong And when asked the recorded information while we booked ticket we never get information and no proper help for the consumer This is the worst third party travel agent I never faced”

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Posted 3 years ago

“I would give them 0 stars if it was available. This company ripped me off. I had a credit voucher that I wanted to use. I thought I had called Southwest but found out that they were a travel agent that represented themselves as Southwest. I asked if I could use my $172.56 travel voucher and they told me that was not a problem. They quoted me a price of over $300 and deducted the voucher which made my flight about $244... I thought, ummm okay I guess. After they used my credit card I decided to check Southwest online and found out that the original price was $249.00 not $300 something. So I called back and canceled. We they refunded my $244.00 but not my $172.00 credit voucher. I asked them about it and they said, that if I wanted to use it, I just had to call them and they would use the voucher on another flight. I told them I didn't want to book with them but with the airline directly... they said they would only give me my credit voucher if I booked through them. Ridiculous... they ripped me off. DO NOT USE THIS COMPANY THEY ARE NOT IN THE USA AND WILL RIP YOU OFF. THEY ARE FRAUDS.”

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Posted 3 years ago

“WARNING! Do NOT book with this company. They are not based in the USA - They are clearly an agency in India. I was pressured by the sales person, to book through a certain airline that I had verified was not currently flying due to COVID 19 restrictions. He eventually provided me with a flight option on the airline I had requested even though it was more expensive but I had confirmed they were flying. Once I had confirmation in an email of my flight itinerary I was prompted to make a payment and was told that my payment had gone through and my credit card had been charged. After my payment went through, I had not received any tickets from the airline or travelopod so I investigated with the airline directly who told me that I did not have a ticket but I had a reservation similar to a "waitlist." I called back the next day and spoke to a number of different sales people at Travelopod but I was always told that my original sales person was on the phone and would call me back. After a few hours of calling, I eventually spoke to my sales person who assured me everything was fine and my ticket would be issued in 24-48 hours but when I pressed him on what the airline had told me he sounded worried and unable to answer questions on when my ticket would be issued. I asked to escalate my issue to his supervisor and was told that they would call me back as they were "in a meeting." After a few MORE hours of calling in, I eventually spoke to a "supervisor" who informed me that the flight I had purchased was not available. I had been sold a ticket on a flight where there were no seats available. He told me that he would personally look into additional options on different dates and would call me back within 40 minutes. I NEVER received a call back, instead I received an email from the original sales person stating they had refunded my money and it would take 3 to 4 business days to hit my account. In the mean time I am waiting for the refund and I'm still without a flight. Lesson learned for me.... Always book through the airline directly; this company cannot be trusted.”

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Posted 3 years ago

“This company is a fraud, customer support is really very very pathetic. Go for other company services.”

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Posted 3 years ago

“Cheat company, they make your tickets open, and when you try to rebook they make you pay more than market price.. big cheat agents company”

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Posted 3 years ago

“I would give it a zero if I could. They lied to me and pretended they were Southwest Airlines. They told me the wanna get away flights were no longer guaranteed and suggested I upgrade my tickets. They pretended the fee would be $500 a ticket but “helped me out” by charging $100 a ticket. I did not realize I wasn’t speaking to southwest until I received a confirmation text from travelopod. I even asked is this southwest, being suspicious of the bad connection and thick Indian accents. They said yes. False claims. Lies all around. When I called southwest about it they reassured me they never use third party companies and I should not have been charged the extra $300. I called and called to cancel and get my money back and they just gave me the runaround. He’s not here. We will call you back. Finally no to refunded my money. I am still fighting them. Do not use. TOTAL SCAM!!!”

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Posted 3 years ago

“I would give it a zero if I could. This company is a scam!!! Do not use it. And beware they pretend to be the actual airline you were wishing to call and then make up lies to charge you extra fees. Do not use this company. It is not a valid company.”

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Posted 3 years ago

“This company is a scam and claims to be affiliated with Southwest Airlines.”

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Posted 3 years ago

“DO NOT USE Travelopod!!! They are very rude once you have paid. They inflated the price of my ticket more then 50%. They never sent my tickets via email. They are connected to the Southwest airline website, but are a middle man. I thought I was dealing directly with Southwest until I received the receipt. They are horrible. Please report them to the BBB, I do not understand why their BBB rating it so high!!1”

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Posted 4 years ago

“This company is the biggest scam!! I went to web site that said southwest when the guy answered I didn’t hear what he said so I said is this southwest he said yes how may I help you? I explained my situation stating I had previously canceled a flight and needed to rebook, no problem gave him my previous conf code he found my orig reservation and was very helpful getting me the flights I wanted. Was so nice and courteous until....he sends me a conf text for me to confirm and pay.. well at the top of the text it said travelopod I asked him You said you were southwest well then everything started to change He got very mad talking over me. Wouldn’t explain why the tickets were almost 600 more than what it should be , aske him for a breakdown of charges he wouldn’t give me. I told him to stay on the phone because I was going to call southwest at another number I found.he said you will wait with them for an hour I will give you five minutes. Told him I was calling my credit card company to cancel my charges he said won’t do you any good because your locked in. I told him no I’m not I didn’t click the button to ok the charges he said well I submitted it all the while he was yelling at me and very rude.. finally he hung up on me when the southwestern airlines person came on my other line. I explained and southwestern advised this is happening more and more she did see where he was trying to place but didn’t go through. He was trying to get me to pay 552 extra and it should have been only 100 extra for the new tickets. The airlines said they had travel insurance and everything on there. I would be very careful with this company. Very shady. I’ve learned a valuable lesson to verify the number I’m calling is truly the company I want. The airlines said do not just google like I did southwest.com but to use www.southwest for their official site. Lesson learned!!! Also have reported to report fraud FTC.gov.”

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Posted 4 years ago

“I have no idea why United Airlines seems to have outsourced their entire phone customer service to Travelopod, but that’s what they have done. I needed to call UA because they changed a reservation I had purchased and the timing no longer worked for me, and I couldn’t find flights on their website that could work. So I called UA expecting to speak to a UA rep, and instead got routed to Travelopod. I didn’t realize it was a totally different company until after I had cancelled the UA reservation and was working with them to make a reservation on AA, which is the airline I usually fly on. They quoted me a ridiculously high price for the tickets I was purchasing, but this trip is coming up fairly soon, it’s to visit my brother who has been ill, and I needed to be sure I had tickets. So I went ahead and booked it through them. When I had a chance to look for the reservation on my frequent flier account on the American Airlines website to print out the eticket, I saw that the price listed for the ticket was hundreds of dollars less than what Travelopod had charged. I called Travelopod to complain about this and got quite the runaround. It was only when I threatened to write a really negative review online that the person I spoke with wanted to try to do anything for me. She said they needed 24 hours to look into it and would call me back. When they called back they went through long explanations that made no sense about why they can’t do anything for me, because airline fares change from day to day and when I called them, the price they gave me is what AA was showing. The reason this made no sense is that Travelopod’s own voicemail that one listens to while waiting to speak to a rep says that the reason one should work with them is that they buy tickets in bulk and offer up to 30 or 40% off of regular published fares. So explaining to me that the published fare at the time I bought the ticket was what I was charged, actually didn’t make sense for a company that advertises offering lower than published fares. We went round and round for some time and eventually I was just tired of arguing and gave up. So all I can do is write this review. I would strongly urge travelers NOT to work with this website. Expedia is way better, if one doesn’t want to go directly to the airlines’ websites. This company is a big ripoff and what they tell you is mostly bullpucky. Don’t use them.”

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Posted 4 years ago

“The WORST. They billed me 100 Dollars more than I was quoted and I saw it on my bank statement. called them and they said would call me back in 24 hrs. One week later I called again. They said they listened to the recording and that was what I was quoted. I know it wasn't but what can I do. They know they will just get away with it. I also thought I was talking to southwestv”

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Posted 4 years ago

Travelopod is rated 4.8 based on 1,927 reviews