“After calling for 3days i finally resolved my issue Abdur Rahman helped me and issued my ticket which i was promised by other staff which did not happen..
Overall cuatomer service does need to be improved.”
“Emailed Brian about a cancelled Flight ,2 hours later got an Email to say everything was sorted ,can't Fault the Quick response ,fantastic Customer Service”
“Sana sorted out my flight details after the online platform did not process my credit voucher. Managed to get the flight I wanted fast an efficient. Thanks”
“I have been strangling with a couple of tickets I have to get them rebooked and been for some time now in contact with travel up. They have been very helpful and understanding especially Samson Samuel. He has been great and really fast at replying back to me .”
