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New Gray Ltd t/a tReds Reviews

4.3 Rating 263 Reviews
82 %
of reviewers recommend New Gray Ltd t/a tReds
Company Reviews Product Reviews
3,820
 Questions Metrics
4.3
Based on 263 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Greater than 88%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read New Gray Ltd t/a tReds Reviews
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Phone:

0800 635 0021

Email:

sales@treds.co.uk

Location:

48 Lynch Lane
Weymouth
DT4 9DN

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Chris Le Lacheur
Verified Buyer
“I have ordered two pairs of Dude shoes which are very comfortable, I also also ordered a jacket but the size was not as I would have expected. I always order XL but it very small for an XL so I've returned it and will order a 2XL when you have received it back.”
Helpful Report
Posted 6 years ago
Mrs S H Armitage
Verified Buyer
“Item ordered was out of stock, but I was notified quickly and received a refund straight away”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Order sent same day and my boots arrived quickly. Very happy with them.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Shoes were perfect condition. However the box it came in was damaged, corners looked like it had been chewed and as it’s a Christmas present it doesn’t look too great.”
Helpful Report
Posted 6 years ago
Hello, Thank you for getting in touch and we are sorry to hear of this. We try to keep the shoe boxes in the best condition possible, however, sometimes they may experience some slight damage when being shipped to customers. We would be happy to look into getting your order exchanged over if you would like? If so, please email our customer service team at sales@treds.co.uk and a member of the team will be happy to assist. Kind Regards, tReds
Posted 6 years ago
Claire Hughes
Verified Buyer
“I was given a refund for shoes that I ordered however no reason given for why they were not dispatched.”
Helpful Report
Posted 6 years ago
Hello Claire, We are very sorry to hear that you have experienced this issue. I have checked your order details and I can see that we have sent a couple of emails to you in regards to your order. Please can we check whether our emails have gone into your spam/junk folder by mistake? Unfortunately, your order was refunded because we had not received a reply to the emails we had sent. If you're still interested in purchasing the shoes then please email us at sales@treds.co.uk and our customer service team will be happy to assist with your order. Kind Regards, tReds
Posted 6 years ago
Mark Vivian
Verified Buyer
“They sent me the trainers I ordered in a very timely fashion. I was struggling to find Etnies Jamesons, I'm my size and at a reasonable price, anywhere else. Would recommend!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“they sent the shoes I ordered, they arrived on time and it was a great service!”
Helpful Report
Posted 6 years ago
Deborah Preston
Verified Buyer
“Staff are lovely and friendly”
Helpful Report
Posted 6 years ago
Carlos Sollori
Unverified Reviewer
“I have used them many times,always a bargain to be had and really prompt secure parcel delivery. Customer service always on top of it.Other companies could learn a lot from trees.”
Helpful Report
Posted 6 years ago
Carlos Sollori
Verified Buyer
“Used them many times,always prompt,well packed and any probs,they sort it..highly recommended.”
Helpful Report
Posted 6 years ago
David Piercy
Verified Buyer
“Good service”
Helpful Report
Posted 6 years ago
Steven Saunders
Verified Buyer
“Good communication. Great shoes. Great service.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great service, fast delivery and lots of choice.. boots are gorgeous. Will be recommending to friends for sure.”
Helpful Report
Posted 6 years ago
Angela Cox
Verified Buyer
“Never had a lovely pair of shoes so cheap, thanks tRed”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great choice. Great prices Fast delivery”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Prompt delivery and great product at a good price”
Helpful Report
Posted 6 years ago
Steven Jervis
Verified Buyer
“Awesome service, great shoes”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great communication. Fast delivery & great choice”
Helpful Report
Posted 6 years ago
David Morris
Verified Buyer
“Very happy with my purchase, great price and delivery was very quick”
Helpful Report
Posted 6 years ago
FRANK SEXON
Verified Buyer
“Very happy with them better than I thought”
Helpful Report
Posted 6 years ago
New Gray Ltd t/a tReds is rated 4.3 based on 263 reviews
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