New Gray Ltd t/a tReds Reviews

4.33 Rating 263 Reviews
82 %
of reviewers recommend New Gray Ltd t/a tReds
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Greater than 88%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read New Gray Ltd t/a tReds Reviews
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0800 635 0021



48 Lynch Lane

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Worthing store I brought a pair of sliders with gold diamonds around the edge wore once the whole string came off I returned to the shop however could not find the receipt I only wanted an exchange the assistant would not do this she was not rude but kept relatively g to policy’s hence I will not shop in the shop again. I told her to keep the shoes tress obviously need the monies more than me
Posted 1 year ago
Sizing is VERY big. Quality of product is good though. Waiting for exchange.
Posted 3 years ago
These boots are really worth their pennies, my son has just out grown his last pair (from treds) they are comfy and fit very well
Posted 3 years ago
good thsnks but returning item as not liked
Posted 3 years ago
Easy purchase and quick delivery!
Posted 3 years ago
really good price and quick delivery
Posted 3 years ago
Very happy with service! Recently bought a light up heely for my daughter for Christmas, delivery was quick and I can’t wait to see her face when she gets it.
Posted 3 years ago
Easy to use website, liked the Amazon quick payment method, delivered as promised
Posted 3 years ago
Quick and easy,ordered on line ,2 days laters I received my shoes
Posted 3 years ago
The order was sent without any fuss. However there was no receipt or return label in the parcel
Posted 3 years ago
Hello, We are very sorry to hear of this confusion. We send out delivery notes with all of our parcels and they are either placed inside of the parcel or in a clear plastic wallet on the outer packaging. We hope you manage to locate it, however, please do not hesitate to get in touch if you require any further assistance and we will be happy to help. Kind Regards, tReds
Posted 3 years ago
Excellent service arrived within the time scale. Really pleased with my items I purchased. Would definitely use this site again and will recommend
Posted 3 years ago
The uggs arrived on time and look super cute!
Posted 3 years ago
Shoes were perfect condition. However the box it came in was damaged, corners looked like it had been chewed and as it’s a Christmas present it doesn’t look too great.
Posted 3 years ago
Hello, Thank you for getting in touch and we are sorry to hear of this. We try to keep the shoe boxes in the best condition possible, however, sometimes they may experience some slight damage when being shipped to customers. We would be happy to look into getting your order exchanged over if you would like? If so, please email our customer service team at and a member of the team will be happy to assist. Kind Regards, tReds
Posted 3 years ago
Awesome service, great shoes
Posted 3 years ago
New Gray Ltd t/a tReds is rated 4.33 based on 263 reviews