New Gray Ltd t/a tReds Reviews

4.33 Rating 263 Reviews
82 %
of reviewers recommend New Gray Ltd t/a tReds
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Greater than 88%
Customer Service
Communication Channels
Email, Live Chat, Telephone
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0800 635 0021



48 Lynch Lane

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Bought shoes. Found they were faulty. Tried to return them to the store, to find the store was closing for good that day. and the assistant refused to help at all, just stating i should have bought them in the day before. Like i knew the store was closing. Why should i be the one handling the quality control on your products? why am i expected to now pay to return them for your judgement to be made, when i had already travelled into Canterbury city centre, paid to park in the city centre, and then get palmed off by your staff member who was more bothered in wasting the shops last day, gassing to her mate. 1 Star is a star too many for this transaction!
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Posted 1 year ago
I am sorry to hear of this issue. Please can you send some photos of the issue along with and a brief description of the issue to so that we can look into this for you? Kind Regards tReds
Posted 1 year ago
My 3 year old son loves his camo holees. We brought them at the Weymouth store. He calls them his bouncy shoes and has never complained of them rubbing or hurting. Will defiently be buying another pair.
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Posted 2 years ago
Effective service. Fast delivery. Great price. Would definitely recommend buying from
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Posted 3 years ago
Excellent service and competitively priced products!
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Posted 3 years ago
Love the range of brands you stock.
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Posted 3 years ago
they were very good with sending items, the items arrived very quickly - I ordered a pair of Skechers on the Tuesday lunchtime and they arrived Wednesday afternoon so very pleased with their service. Will be nice to see how they sort these Nike trainers that I bought before Christmas but don't fit true to size which is a shame really.
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Posted 3 years ago
New Gray Ltd t/a tReds is rated 4.33 based on 263 reviews