Triads have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.
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Very quick delivery and excellent price for the product .
I recommend .
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- Of Triads
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Good prices & fast delivery to europe from UK. Quality is 5/5.
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- Of Triads
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Banging product. Great price. Excellent service
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- Anonymous
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Very quick delivery and excellent price for the product .
I recommend .
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- Of Triads
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Mint stuff express delivery
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- Of Triads
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Good prices & fast delivery to europe from UK. Quality is 5/5.
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- Of Triads
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(page returns-i39)
However, after I have returned my items they decided to take this web page off their website and referred me to a different web page which states £2.
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- Anonymous
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Returns process lengthy and confusing. Top was misleading. Picture did not show style of top. It appeared as a crew neck fit but when received was very very very low neck. Disappointed thoroughly especially as I had to pay for a item that was misdescribed. Will not use Triads again
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- Saqib
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There was no size guide online - meaning I was trying to compare against other websites.
When the item didn’t fit and I needed to send it back, I realised I didn’t have a returns label enclosed in the parcel I was sent. Finally being docked money for returns from your final refund seems quite old school now given the amount of companies that offer free returns.
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- Anonymous
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My 1st order with Triads was incorrect so not very impressed. My son decided to keep the wrong item and I was refunded the difference after chasing them up.
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- Of Triads
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Sent back a return in order to get a full refund and they are yet to get back to me leaving me at a loss of £50. Would not trust this company.
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- Of Triads
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Sent item back for replacement but got a partial refund. When questioned was told maybe re-order the item in the correct size. Would have done if I hadn't been given only a partial refund when I just wanted a straight swap and filled the correct paperwork in to do so.
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- Anonymous
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Really good service !
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- Of Triads
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Quick,efficient service.
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- Of Triads