Trip.com Reviews

"I received this when I never received the flight service booked from trip.com. The flight date changed, I ran to the airport and I can nowhere check-in in a foreign country. So I declined the flight for never receiving the service thru my bank and this is what they sent me, which is like a thread."

"Hotel conditions on the website not matching to given by properties. Not supportive during force majouer and taking financial gains from situation despite property directly confirming that cancelation is possible\r\nHad similar situation on booking.com and it was solved much more efficient"

"Hotel conditions on the website not matching to given by properties. Not supportive during force majouer and taking financial gains from situation despite property directly confirming that cancelation is possible\r\nHad similar situation on booking.com and it was solved much more efficient"

"I AM A VICTIM WHO WAS SAVED BY UP IN MY BIO ."

"Rating 1\/10 \r\nMisleading Refund Policy, Felt Cheated!\r\n\r\nI booked a flight through Trip.com, which was postponed, and I was given the option for \u201cfree cancellation.\" So I took it and expecting a full refund but instead, after I rebooked another new ticket for my journey, hours later Trip.com replied and only gave me a voucher without clear prior warning. \r\n\r\nThis feels like a bait-and-switch tactic \r\n- No transparency about vouchers being the only refund option. \r\n- No cash refund despite their \"free cancellation\" promise. \r\n- Poor customer service \u2013 my requests for a real refund were ignored and forced to accept voucher\r\n\r\nI would not recommend Trip.com to anyone who expects fair refunds. If your plans change, they trap your money in vouchers you may never use. \r\n\r\nTo Trip.com, do better: Stop misleading customers and honor real refunds when flights are disrupted!"

"Rating 1\/10 \r\nMisleading Refund Policy, Felt Cheated!\r\n\r\nI booked a flight through Trip.com, which was postponed, and I was given the option for \u201cfree cancellation.\" So I took it and expecting a full refund but instead, after I rebooked another new ticket for my journey, hours later Trip.com replied and only gave me a voucher without clear prior warning. \r\n\r\nThis feels like a bait-and-switch tactic \r\n- No transparency about vouchers being the only refund option. \r\n- No cash refund despite their \"free cancellation\" promise. \r\n- Poor customer service \u2013 my requests for a real refund were ignored and forced to accept voucher\r\n\r\nI would not recommend Trip.com to anyone who expects fair refunds. If your plans change, they trap your money in vouchers you may never use. \r\n\r\nTo Trip.com, do better: Stop misleading customers and honor real refunds when flights are disrupted!"

"Rating 1\/10 \r\nMisleading Refund Policy, Felt Cheated!\r\n\r\nI booked a flight through Trip.com, which was postponed, and I was given the option for \u201cfree cancellation.\" So I took it and expecting a full refund but instead, after I rebooked another new ticket for my journey, hours later Trip.com replied and only gave me a voucher without clear prior warning. \r\n\r\nThis feels like a bait-and-switch tactic \r\n- No transparency about vouchers being the only refund option. \r\n- No cash refund despite their \"free cancellation\" promise. \r\n- Poor customer service \u2013 my requests for a real refund were ignored and forced to accept voucher\r\n\r\nI would not recommend Trip.com to anyone who expects fair refunds. If your plans change, they trap your money in vouchers you may never use. \r\n\r\nTo Trip.com, do better: Stop misleading customers and honor real refunds when flights are disrupted!"