True North Granola Reviews

Name: True North Granola
Address: 74 Cotton Mill Hill,, Brattleboro, Vermont
Rating: 4.97

5.0 Rating 644 Reviews

99 %

of reviewers recommend True North Granola

Company Reviews

Metrics

5.0

Based on 644 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

True North Granola 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent quality product and service. I’ve been ordering from them for yrs.”

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Posted 1 week ago

“Simply said.. “It’s delicious”:-)”

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Posted 1 week ago

Simple, sweet, and to the point—we love it, Karen! As a regular customer, you certainly know your granola, so hearing that you find it 'delicious' is a huge compliment to our kitchen team. Thanks for being such a loyal part of the True North family!

Posted 1 week ago

“We have been buying granola from you for years. In the past, it has always been high quality and delicious. However, this last shipment contains markedly less pecans and a bitter ingredient that I cannot identify....maybe extra tannic walnuts. It makes me wonder as I eat it if the next bite will be bitter or not. Sadly, I am disappointed with the quality this time.”

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Posted 1 week ago

Sarah, thank you for sharing this with us. We’re really sorry to hear that this batch didn’t meet the experience you’ve come to expect from our granola. We take feedback like this very seriously. We have the record of the lot number that was shipped to you and will review that batch and the ingredients used to see if anything may have affected the flavor or nut balance. You’ve supported us for years, and that means a lot to our small team. We will send you a fresh replacement right away while we investigate. Thank you again for bringing this to our attention. - Team TNG

Posted 1 week ago

“This is the best granola ever, sold by wonderful people. Other granolas are often hard and overly sweet, but not True North. Ture North Granola hits the right balance of healthy ingredients and deliciousness!”

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Posted 1 week ago

Hi Katherine! Thank you so much for the 'best granola ever' title—we’re wearing that with pride today! We work hard to hit that perfect balance of crunch without the 'rock-hard' texture or sugar overload found in many other brands, so it’s wonderful to hear you noticed the difference. From all the 'wonderful people' here at Team TNG, thank you for your support!

Posted 1 week ago

“Great products and fantastic service.”

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Posted 1 week ago

Hello Steve, It is such a pleasure to see your name pop up again! Thank you so much for your latest feedback. We noticed this is your fourth consecutive year sharing such kind words with us. Customers like you are the reason we strive for excellence, and we don't take your long-standing loyalty lightly. Knowing that we’ve consistently met your expectations is the best compliment our team could receive. Thank you for being such an integral part of the TNG community. We look forward to serving you for many more years to come! Warmly, Team TNG

Posted 1 week ago

“I've really liked their products, and their customer service has also been excellent.”

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Posted 2 weeks ago

We're so glad to hear you're enjoying our granola, Bill! Thank you for the wonderful shout-out to our team. It’s always a highlight for us to make sure your favorites arrive exactly when you need them. We appreciate you being part of the True North family! - Team TNG

Posted 2 weeks ago

“Best granola ever, very kind folks at true North, splendid to work with.”

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Posted 2 weeks ago

We are thrilled to hear you’re enjoying the granola, Nathan! 'Best granola ever' is the ultimate compliment coming from a long-time customer like you. Thank you for the shout-out to our team—we feel the same way about working with you. Cheers to many more gluten-free bowls! - Team TNG

Posted 2 weeks ago

“Absolutely the best granola with the best ingredients. So happy to have found this deliciousness …”

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Posted 1 month ago

Thank you for the wonderful note Helen. We’re deeply committed to doing things the right way, from sourcing to small-batch baking, and it’s gratifying to know that care comes through. We’re delighted you discovered us. - Team TNG

Posted 3 weeks ago

“I would love to tell you about Tru North! I met Tru North at the farmers market and they offered a sample. I told them I was gluten free and can only eat low sugar. The owner said he had just what I was looking for even though I was real hesitant as I'm honestly not a big granola fan but he made me one that day!! The first date granola is the best I've ever had and I've even ordered it as gifts for family and they rave about it too! It has a wonderful mix of fresh nuts and spices that are just the perfect combination 😊 So tasty.”

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Posted 1 month ago

Hi Sharon! Thank you so much for taking the time to share your story. It truly warms our hearts to hear that a chance encounter and a small sample at the Brattleboro Farmers Market turned into such a meaningful connection. It has been such a joy to help you share your favorite First Date granola with your family for so many birthdays over the past year—from your daughters to Trevor. Knowing that our 'perfect combination' of nuts and spices has become a go-to gift for your loved ones is the highest compliment we could receive. Thank you for being such a kind and loyal part of our True North family. We look forward to seeing your next order (and hopefully seeing you at the market in the summer again)! - Team TNG

Posted 1 month ago

“Love True North Granola - not too sweet and has a great crunch. Has become my staple for breakfast with some yogurt!”

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Posted 1 month ago

Theresa — we’re so glad our granola found its way into your breakfast routine. Thank you for giving us a try and for taking the time to share your experience. We’re grateful to have you with us. - Team TNG

Posted 1 month ago

“Our family has been enjoying True North Granola for many, many years. It is a healthy product and delicious. Our breakfast routine would not be the same without it. Customer service is excellent, always responding in a timely and friendly manner and getting the granola out to us on time.”

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Posted 1 month ago

Hi Ingrid! Thank you so much for your kind words and for being such a cherished part of the True North Granola family for the past several years. Your thoughtful messages and support have meant the world to our entire team, and we truly value the relationship we’ve built with you. We are so glad that our commitment to healthy, delicious products and personal service resonates with you. Thank you for choosing to order from us and for your continued loyalty. We look forward to sending out your next batch soon! - Team TNG

Posted 1 month ago

“There is simply not a better cookie mix on the planet! And they freeze raw for individual baking so amazingly, I can't believe we haven't done this for And the nicest customer service you'll find anywhere. 💕”

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Posted 1 month ago

Hello Patricia, hearing this from someone who’s been with us for so many years truly means the world. You’ve discovered exactly how we hoped people would use the mix, and we couldn’t ask for a better endorsement. Thank you for your continued trust and for being such a generous supporter of what we do. - Team TNG

Posted 1 month ago

“The healthiest, best granola we've ever had!!”

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Posted 1 month ago

Thank you so much, Sally! We take great pride in creating a low-sugar, healthy granola that doesn't compromise on taste, so hearing this from a long-time customer like you means the world. We look forward to keeping your pantry stocked with your favorites for many more years to come! - Team TNG

Posted 1 month ago

“I usually put granola in my Greek yogurt for breakfast, abs is just a way to give some crunch and carbs, but you don't really taste it. Then a friend recommended True North, abs wow! The flavor is awesome and cuts right through the yogurt. Completely blown away.”

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Posted 1 month ago

Hello Derek, most of the granola available in the market is just filler. We design ours to make a statement, even in yogurt. Thanks for the thoughtful note — it means a lot. Team TNG

Posted 1 month ago

“If you love granola and don't want all the sugar but then 'First Date Granola' is the perfect one....it has all the crunch with nuts and grains with all the fiber and protein you want. It is the best!”

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Posted 1 month ago

Peg — you may have just described it better than we ever could. We truly appreciate you taking the time to articulate what makes First Date special, and we’re grateful to have you as part of our community. - Team TNG

Posted 1 month ago

“Delicious and healthy!”

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Posted 1 month ago

We appreciate you taking the time to share your experience Ryan. Thank you for your note. - Team TNG

Posted 1 month ago

“The ordering process on line was easy, the expected delivery date was on the money, the product never disappoints!”

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Posted 2 months ago

Thank you for taking the time to share this, Patricia. We work hard to make the entire experience smooth and reliable, from ordering to delivery to what’s inside the bag. We really appreciate your support. - Team TNG

Posted 1 month ago

“Excellent product! Consistently better than anything I can buy at local stores.”

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Posted 2 months ago

Jeff — we really appreciate how consistently you take the time to support us. It means a lot to know we’ve earned a permanent spot in your pantry and beyond. Thank you for being such a strong advocate for what we make. Hope you and your family are well. - Team TNG

Posted 1 month ago

“Delicious low sugar granola. I buy in bulk and share with my neighbors”

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Posted 2 months ago

Laura — your continued support over time truly means a lot to us. Knowing that what we make finds its way beyond your kitchen and into your community is incredibly meaningful. Thank you for being such a steady part of our journey. - Team TNG

Posted 1 month ago

“Love this granola, and am grateful that it is available for people who need to limit sugar and carbs.”

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Posted 3 months ago

Thank you Elizabeth, for sharing your thoughts. We’re glad our approach to ingredient balance resonates with you, and we appreciate you giving our granola a try. It’s encouraging to hear when our work aligns with what customers are looking for in their daily routines. We’re grateful for your support. - Team TNG

Posted 3 months ago

True North Granola is rated 5.0 based on 644 reviews