True North Granola Reviews

Name: True North Granola
Address: 74 Cotton Mill Hill,, Brattleboro, Vermont
Rating: 4.97

5.0 Rating 598 Reviews

99 %

of reviewers recommend True North Granola

Company Reviews

Metrics

5.0

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

True North Granola 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Family of True North Granola is why everyone should support small business owners everywhere. They put so much pride in what they do from top quality products to personal communication with their customers. We applaud you and your entire staff! Harriet & Andy Stich”

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Posted 4 years ago

Hello Andy and Harriet, What an amazingly wonderful review this is! Thank you immensely. It means so much to us. We so appreciate that you found us and have stayed such loyal customers. Hope you are all well, healthy and safe. Very best regards, Ingrid

Posted 4 years ago

“I love this granola but wish you had a discount program for senior citizens.”

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Posted 4 years ago

Hello Cynthia, We, too, hope we can bring back a promotion before long. This pandemic has taken a big chunk of wholesale sales from us, as I suspect many small businesses are experiencing. Thank you for staying with us during this difficult time and wishing you good health and safety. Very best wishes, Ingrid

Posted 4 years ago

“Hands-down the best granola our family has come across. Our favorite is Nutty No Grainer; it's been our go-to for several years. Love love love!”

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Posted 4 years ago

Hi Jeff and Keasha, So very nice to hear from you in this review, and thank you for this wonderful review. It means a lot to us. Missing you on the East Coast and hope the family are all doing well, staying healthy and being safe. We love having you all as a customer. Very best wishes to all. Ingrid

Posted 4 years ago

“LoveLOVELove Nutty No Grainer! My mornings are more delightful with it in my life. I feel so fortunate to be able to mail order this across the country & always look forward to the cheerful messages Franklin & Ingrid write :-)”

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Posted 4 years ago

Hello Cornelia, Thanks so very much for this very lovely review. We are so delighted that you have been such a long-term customer, and have turned your sister and dad on to our granola, too. It means a lot. The Nutty Original is among our top favorites and we're happy it works for you, too. Sending wishes for your good health and safety. Ingrid

Posted 4 years ago

“Our family first experienced True North granola while staying in NYC a few years ago. We started ordering in bulk as soon as we got home! Our fav is "Go Nuts" and we enjoy it almost daily. Thanks for making such a great product and making it available to us in NC.”

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Posted 4 years ago

Hello Elizabeth, Thanks so much for this very kind review. Wondering if you might have first tried our products at the Roger Smith Hotel? We are grateful you have remembered us all these years and thank you for your support. Go Nuts is our all-time favorite granola since its inception in 2006. Glad you found it, too. Sending wishes for your safety and good health. Take good care, Ingrid

Posted 4 years ago

“I found them through Amazon, but have placed all orders directly, after that. Great product! We all love it! (And that's the problem; my roommates keep eating too much of it! But I love 'em, and we share.”

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Posted 4 years ago

Hi Jeff, Thanks so very much for your order, and especially for ordering directly from us. We so appreciate this. Maybe some day your roommates will order and share their granola with you. It sounds like you deserve it. Sharing is good, whichever way it goes. Be well and stay healthy. Very best wishes, Ingrid

Posted 4 years ago

“I love True North Granola! Personal service from the owners, and a wonderful product.”

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Posted 4 years ago

Hello Beth, Thanks so very much for your kind words, and we love having you as a dear customer. So glad you like our products; wishing you health and safety during these trying times. Ingrid

Posted 4 years ago

“Ingrid & Frank you make the best. As a former Vernonite, will only buy Tru North. Sending regards and stay safe, Cynthia Dunn”

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Posted 4 years ago

Hello Cynthia, Thanks so very much for taking the time to write this review. Do you miss Vernon? We are so grateful to have you as a customer and wish you only the best of health during these troubling times. Very best regards, Ingrid

Posted 4 years ago

“Delicious and flavorful. Favorites are First Date and Nutty No Grainer. So much better than anything that can be found in the grocery store, and delivered right to your door. Once you get a taste, nothing else will compare.”

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Posted 4 years ago

Hi Amy, Thanks so very much for taking the time to write this very lovely review. It means a lot to us and we are so grateful to have you as a customer. Take good care and be safe. Best wishes, Ingrid

Posted 4 years ago

“I’m a great fan of Nutty No Grainer granola, if you don’t do grains, this a perfect Snack for granola topping on yogurt or just as a snack, loaded with Plenty of healthy roasted nuts & sweetened perfectly with Vermont maple Syrup! Any of their products you buy are of highest quality, simply delicious, & made with lots of love! Franklin & Ingrid, owners, are the most kindest, personable, and caring people. They know their customers and are always eager to make them happy! I purchased their products 4 years ago & have been their loyal customer ever since! True North Granola company is simply the best!”

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Posted 4 years ago

Thank you, Patricia, for this amazing review. It means so much to us. You are a delightful customer who has been so loyal to True North Granola. When face to face events start up again, we hope to see you in Wellesley. Not sure when that will happen but a proven vaccine will help for sure. Take good care of yourself and be well. Ingrid

Posted 4 years ago

“First class customer service and gourmet quality granola. I will be a True North Granola customer for the rest of my life! Thanks for being awesome! Shahid”

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Posted 4 years ago

Hello Shah, Thanks so very much for taking the time to write this review, and for being an awesome customer, too. We are so happy you like our Choco granola and that it suits your family as well. We send continuing good wishes to you and your family for your health and well-being. Very best regards, Ingrid

Posted 4 years ago

“I am loving my granola each morning”

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Posted 4 years ago

Hello Diana, Thanks so very much for sharing your review with us. It means a lot and we are very grateful. Glad the granola is working out for you. Much love to you and the family. Ingrid

Posted 4 years ago

“We have known the Chriscos for years when our kids were in school together. They were excellent teachers, and they have brought the same excellence to their granola business. And not only do they excel at making granola, but they still share their passion by teaching about their product as well as sending along great recipes! You will not be disappointed in your experience with True North Granola! One of the best, hands down!”

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Posted 5 years ago

Hi Barb, Your review is amazing! Thank you so very much for taking the time to do so. We have shared a long history in Brattleboro together, and wish you and Craig new adventures in R.I. We so appreciate your support for our business. Very best wishes for good health to you and your whole family, especially during these trying days. Take good care, Ingrid

Posted 4 years ago

“Best granola we ever had!”

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Posted 5 years ago

Hello Calin, Thank you for discovering True North Granola and for becoming such a great customer. We so appreciate it, and are thankful you took the time to share your thoughts. We are happy our products please you. Sending best wishes for your continuing good health. Be well. Ingrid

Posted 4 years ago

“TNG is an addiction. Enjoy!”

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Posted 5 years ago

Hi Joanne, You have been such a great supporter of True North Granola for a long time now, and we are very grateful. Thank you for being a part of our TNG family of granola eaters. We so appreciate knowing you. Very best wishes, and take good care, Ingrid

Posted 4 years ago

“My family and I love love True North Granola. We started ordering it during the height of the COVID-19 crisis in NYC and, to be honest, didn’t expect the high level of customer service that we received as there were delays on everything - understandably so given the circumstances. Customer service equals the quality of their products. I highly recommend ordering from True North.”

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Posted 5 years ago

Hello Maria, I have enjoyed getting your orders most recently, and thank you for supporting True North Granola. We are very grateful for your support and so glad that NYC had now passed its peak of infection, yet acknowledge the tragic deaths. Take good care and stay away from this nasty virus! Ingrid

Posted 5 years ago

“The best granola I've ever had! Found them by wandering into their production center a few years ago and they couldn't have been nicer! Tried every option and each was more delicious than the last.”

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Posted 5 years ago

Hello Mike, Thanks so very much for ordering from True North Granola, and find wandering into our site. We love to show off our production facility to visitors, and are saddened that this pandemic has eliminated our ability to do so. We wish you and your family our very best wishes for your continued good health, and take good care, Ingrid

Posted 5 years ago

“quick friendly service - with marvelous granola. My wife finally tried the gluten free granola - and now it is one of her rotating breakfasts choices. she says it is better than the gluten free granola I make”

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Posted 5 years ago

Hello Mark, Thanks so very much to you and your wife for supporting our small business and for finding our gluten-free options. So sorry we have created "competition" for your own creations. This is too funny! We so appreciate seeing your orders flow in and wish you and your family the very best during these trying times. Take good care, Ingrid

Posted 5 years ago

“I love the low sugar option as well as the addition of pea protein. First time buyer! Great product!”

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Posted 5 years ago

Hello Kim, Thanks so much for discovering True North Granola and for your recent orders. We very much appreciate it. 'Low- or no-sugar' is a priority for us, and along with our two products that contain no sugar at all, we have a number that are made with no refined sugar (maple syrup only) or very low sugar per serving. We so appreciate your support and take good care, Ingrid

Posted 5 years ago

“I have bought from quite a few suppliers over the years but now that I found True North, I will only buy from them! Very high quality granola that is fresh and the best tasting by far. I recommend them over anybody else!”

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Posted 5 years ago

Hello William, Thank you very much for these very kind words. It means a lot to us, and we are so very happy you have discovered us. We send very best wishes to you and your family for your good health during these difficult times. Take good care, Ingrid

Posted 5 years ago

True North Granola is rated 5.0 based on 598 reviews