True North Granola Reviews

Name: True North Granola
Address: 171 Green Meadow Road, Brattleboro
Rating: 4.98

5.0 Rating 580 Reviews

99 %

of reviewers recommend True North Granola

Company Reviews

Metrics

5.0

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

True North Granola 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order in bulk because I love True North granola. My favorite is the ginger! Thank you for making such an excellent product!”

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Posted 6 years ago

Hello Margaret, We appreciate your kind words and continue to love what we do--making a quality granola that makes others happy. Thank you for being such a wonderful customer to work with. Best wishes, Ingrid

Posted 5 years ago

“The granola from True North is top notch. High quality ingredients, not too much sweetness, and it arrives within a couple of days of being ordered. We especially love the Granola Blues and the Coconut/Chocolate granolas.”

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Posted 6 years ago

You've been such a wonderful customer, Linda, and we always enjoy hearing from you. Thanks so much for making True North Granola the company it is. Very best wishes, Ingrid

Posted 5 years ago

“LOVE LOVE LOVE THIS GRANOLA!!!”

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Posted 6 years ago

Thanks for your trust in us, Patty. We greatly enjoy having you as such a dedicated customer. Be well. Ingrid

Posted 6 years ago

“Fabulous granola which I ordered the day before you sent an email offering a 10% discount. I'm sure you hadn't gotten the offer out over email yet, but you should have honored it. Next time I'll wait till there's another offer.”

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Posted 6 years ago

So glad you made us aware of your concern, Joanne. As you know, I credited your account the 10% discount. In that we send promos each month, often during the first 10 days, it's difficult to keep up with who has ordered what and when. We're always open to requests and feedback and thank you for doing so. Best wishes, Ingrid

Posted 6 years ago

“True North Granola is a great company to purchase granola from. The granola is fresh when opened and they offer a great variety of granola and sizes to purchase from. I recommend True North Granola to anyone who is looking for a great product.”

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Posted 6 years ago

Linda, you've been a loyal customer for quite some time, now, and we so appreciate that. Look for promos each month and I wish you all the best. Ingrid

Posted 6 years ago

“Love True North Granola! I have it every morning with Greek yogurt and fresh fruit.”

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Posted 6 years ago

Hi Jen, So glad we figured out the shipping with your married name. Hope it continues to work smoothly and thank you for being such a great customer. Ingrid

Posted 6 years ago

“I love your products. The selection of flavors makes it hard to decide. I have been ordering online and its quick. Thanks keep it up ✌”

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Posted 6 years ago

Thanks so much for your great review, Bill. We enjoy having you as our repeated customer and hope that our products continue to meet your needs. Please let us know if you ever think of a new flavor for us to try. Best wishes, Ingrid

Posted 6 years ago

“We are passionate devourers of Truth North granola. At our place you’ll find it sprinkled on top of breakfast cereal or oatmeal, layered in fruit and yogurt parfaits and mostly just gobbled by the handful. Unfailingly delicious. Thank you for this product—we couldn’t last a day without it. Janis and Rosie”

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Posted 6 years ago

Janis, we are so very happy to have you and Rosie in our lives, and hope we get to see each other again at the Marlboro Music Festival this summer. Very best wishes to you and Rosie, always. Ingrid

Posted 6 years ago

“I have had multiple types of granola from True North Granola and found them to be fresh and flavorful. My favorite by far is Nutty, No Grainer. This nut and seed mix is lightly seasoned, lightly sweetened and very fresh tasting. Their deliveries are swift and their service is what you would expect from a small business which values their customers.”

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Posted 6 years ago

And we value you as our customer, Alicia. It means so very much to us. Please keep us posted on how things go in regard to our products, and never hesitate to ask questions or make suggestions. Very best wishes, Ingrid

Posted 6 years ago

“My whole family loves the flavors and eats it in yogurt or as a snack”

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Posted 6 years ago

So glad to hear the family is involved with our granola, too. Thanks so much for taking the time to write this review, Lloyd. Best wishes, Ingrid

Posted 6 years ago

“This granola is the best I’ve ever tasted.”

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Posted 6 years ago

We love hearing this, Lynda. Thanks much for taking the time to let us know this and we hope we are able to continue to meet your needs. Best wishes, Ingrid

Posted 6 years ago

“I love True North Granola. All others pale in comparison. I eat True North Granola almost every day, as a meal replacement with Yogurt and Honey, or as a snack. My favorites are the Maple-Vanilla and the Ginger granola. When I'm running low I panic a little, but then I remember how fast they ship! Keep up the great work Ingrid and Franklin!”

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Posted 6 years ago

Thanks so much, Tom , for your very kind review. We have enjoyed reconnecting with your family these past several years. It's been such a meaningful connection, especially knowing we grew up in the same city, with our families like families to one another. We thank you for being such a loyal and dedicated consumer of True North Granolas. Our very best wishes, Ingrid

Posted 6 years ago

“Don’t buy or make any other granola. Love my no Grainer.”

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Posted 6 years ago

Thank you so much, Cynthia. So glad you are enjoying one of our Paleo products. We love it too. Very best wishes, Ingrid

Posted 6 years ago

“Simply, the best granola I have ever enjoyed. The product is of exceptional quality. The staff, who are rightly proud of all their selections, provide superior Customer Service.”

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Posted 6 years ago

Frank, Thanks so very much for supporting True North Granola so regularly. We greatly appreciate your kind words and always look forward to hearing from you. Very best wishes, Ingrid

Posted 5 years ago

“We first found True North Granola at SOWA open market years ago. My husband is hooked on the Go Nuts granola. He eats it every morning on his yogurt and fruit! We have a bulk bag in the freezer so we never run out!”

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Posted 6 years ago

“I don't like the postage fee but your service is outstanding and your products are as well.”

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Posted 6 years ago

Hi Holly, We do wish we could do something different about postage, too, but the cost with any of our carriers (USPS, UPS, FedEX) has risen so much and it is prohibitive for us to ship free, except for orders over $75. Thanks much for providing this feedback, and for being such a great customer. Ingrid

Posted 5 years ago

“This is a compilation score. My daughter seems addicted to the chocolate 5🌟, likewise my fave is ginger 5⭐️, my wife likes the no grainer 5⭐️, but I am not crazy about the coconut...seems to me to not have enough coconut or chocolate 3⭐️, so it would be more like 4.5 overall. I suggest a toasted coconut with toasted almonds and peanut or almond butter.”

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Posted 6 years ago

Larry, Thank you for your in-depth review. Sounds like your family loves our granolas! In regards to the Coconut, we'll take your suggestions into account. We're always trying to improve our products to make them as good as they can be. Best, Ingrid, Franklin and the True North Team

Posted 5 years ago

“I LOVE True North Granola! The granola flavors and combinations are really good and the cookie mix is wonderful! The ordering and delivery are easy and efficient.”

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Posted 6 years ago

Carrie, Thanks for the stellar review. We love our granolas and cookie mix as well! Be sure to pair your cookies will a tall glass of milk. Enjoy! Best, Ingrid, Franklin and the True North Team

Posted 5 years ago

“The best granola, by far, on the market. Most granola is sugar-laden stuff and/or tastes awful. True North hits the magic target of being healthy and tasting good. And it stands up, I've eaten it for years.”

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Posted 6 years ago

Thank you for your review, and for being so loyal to TNG, David. We take pride in creating healthy, delicious granola, and are glad your recognize that. Best, Ingrid, Franklin and the True North Team

Posted 5 years ago

“In addition to all the health benefits and the delicious taste and texture of its granola and snack mixes, TNG has done a wonderful job marketing and providing great customer service! Support them as they continue to stand well above all the granolas available!”

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Posted 6 years ago

Anne, Thank you for supporting TNG, and for recognizing our effort to make delicious granola while providing stellar customer service. Best, Ingrid, Franklin and the True North Team

Posted 5 years ago

True North Granola is rated 5.0 based on 580 reviews