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Tyler's Reviews

4.7 Rating 799 Reviews
90 %
of reviewers recommend Tyler's
4.7
Based on 799 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Love Tylers- have always loved it since growing up in Austin and it came in to town. Recently, I bought my nephew an online gift card for his 14th birthday (right around the age I started shopping at Tylers!) However, the gift card was never delivered- so that was disappointing.
Helpful Report
Posted 4 days ago
Received a box with entirely wrong product in it, but with the correct packing slip (which has a photo on it). However, they did ship the CORRECT item out quickly, so it made it in time for the holiday. They did not sound very reassuring on the phone, but they made it happen !
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Posted 1 month ago
My husband loves his new shirts, especially the pocket for his phone.
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Posted 1 month ago
I love my shirts !! Very good quality and great design. I was just sad my light blue shirt was not in great condition it seems maybe it was stored for a long time because when I remove the sticker it was a different color and it’s still there after wash- I hope it fades after time. It would be great if I could get a replacement
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Posted 6 months ago
Price was on par, delivery was on time.
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Posted 7 months ago
Easy online ordering, received timely Vans delivered were not what was pictured on website but we decided to keep them anyway. Could not find a phone number to call about the order discrepancy, had to email and wait for a reply.
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Posted 1 year ago
Only gave a 4 because I ordered an e-card and I had to contact customer service because it was getting close to Christmas and I still had not received it and was also charged a fee for shipping. My order clearly said e-card. Customer service took care of me quickly and refunded the shipping charge.
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Posted 1 year ago
Love the products. A little expensive but most products I have bought is good quality The pajama xs was still too big in the sleeves
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Posted 1 year ago
Bill went out of his way to make sure my order was watched and shipped.
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Posted 1 year ago
Very good delivery Time.
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Posted 1 year ago
I like the brands that you carry.
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Posted 1 year ago
Just order a gift card for relative. Smooth transaction.
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Posted 1 year ago
Nice selection. I’m not rating it as 5 stars because the clothes are pricey.
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Posted 1 year ago
What we expected I think. Maybe the material is a little different.
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Posted 1 year ago
Pricing somewhat high compared to other sites. Company has good customer service support.
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Posted 2 years ago
The website was easy to browse by price, had a great selection of smaller gifts in addition to the shoes I was seeking, and my items came quickly! My only complaint is that my lip balm holder (specifically the part that connects the holder itself to the keyring) completely unraveled within one week of use, making it un-usable now. I’m super disappointed because I was really excited about this little gadget and was about to show it off to a friend when I realized it had unraveled! Otherwise, my Girl Gang stickers look great and the Reef sandals are super cute and comfy—I get tons of compliments on them.
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Posted 2 years ago
Shirt was as described and arrived quickly
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Posted 2 years ago
first time purchasing. ya did just fine. would order from you again. thank you.
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Posted 2 years ago
Good customer service with delivery
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Posted 2 years ago
Loved the shoes I ordered for my husband, but the size is too small even though that's the size he wears. Will be returning but we don't have a printer for your shipment sticker, so will be paying for the shipping. Hope we can get a good fit for him. Guess this shoe runs small!
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Posted 2 years ago
Tyler's is rated 4.7 based on 799 reviews