Tyre Shopper Reviews

Name: Tyre Shopper
Address: 26-32 Millbrae Road, Langside, Glasgow United Kingdom, Glasgow
Rating: 1.62

1.6 Rating 13 Reviews

15 %

of reviewers recommend Tyre Shopper

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About Tyre Shopper:

Tyre Shopper is officially the UK’s no1 online retailer of tyres (according to Hitwise) and will not be beaten on price. They offer a complete service to the consumer from searching for and purchasing their tyres online to arranging an appointment at their convenience at one of over 200 fitting centres; plus fitting is FREE with no added extras charged.

Visit Website

Phone:

0800 731 0133

Email:

customerservices@tyreshopper.co.uk

Location:

26-32 Millbrae Road, Langside, Glasgow United Kingdom
Glasgow
G42 9TU

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Tyre Shopper 1 star review on 30th November 2021

Stephen Dawson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely awful company. I spent time researching the tyres I wanted. I then ordered through them because they claimed to have the tyres I wanted and they offered a mobile service. They took my money and then informed me that the mobile team didn't have the tyres I wanted and that I'd have to drive into a Halfords auto centre instead. I reluctantly agreed and told my son he'd have to miss his football training. Then they emailed and said the auto centre can't get the tyres and offered me worse ones again at this point I just needed them done so reluctantly agreed again. Then icing on the cake was when they rang to say the tyres hadn't turned up and they had to put me back another day. I feel that by taking my money when they have surely had the means to know that they could not provide me with the product or service I purchased, that they have decieved me and furthermore that by taking my money knowing that they could provide neither the product or service, they then had me somewhat over a barrel, as any action contrary to agreeing to their reduced offers would have ended up costing me more time and money. Overall an extremely distasteful experience and I will never be ordering through them again”

Helpful Report

Posted 1 week ago

“Got to fitting garage called halfords wallasey and they had only 1 staff in and couldnt fit while l waited for at least an hour. Cancelled got refund went to proper tyre fitters in liverpool”

Helpful Report

Posted 5 months ago

“I paid 400 GBP for tires from Tyre-Shopper and received neither the goods nor any communication. This alarming lack of fulfillment and responsiveness raises concerns of potential fraud. I urge Tyre-Shopper to address this immediately by delivering the tires or issuing a refund. This situation requires urgent attention to prevent further distress and legal implications.”

Helpful Report

Posted 11 months ago

“Placed an order which was cancelled after several days saying they can't supply the tyres. Placed another order for a different brand, waited another 5 days and then sent me an email to say they can't supply those either ! Shocking service. I've had one refund, but still waiting for the last order to be refunded. Why sell & take payment for tyres you clearly cannot supply and waste weeks of my time. They do not respond to emails, live chat is unavailable and the 0800 number puts you through to someone who can't deal with refunds ! Totally awful service.”

Helpful Report

Posted 1 year ago

“Ordered tyres through their website by typing in my reg. When they where delivered to the garage for fitting we found out they where the wrong Tyre. Reordered again this time selecting the correct size myself only to find out in the day the tyres haven't been delivered. I took the morning off work so list out on a half days holiday. Called them was waiting for over 40 mins finally got through to someone who after taking a few details transfered me to the fitting garage who is already spoken to and where also waiting for my tyres to be delivered. Awfull experience will never use again.”

Helpful Report

Posted 1 year ago

“Had tires fitted at national tyres in York I had Metal dust caps on which they tightened to much which as resulted in them getting stuck and costing me more money to get fixed”

Helpful Report

Posted 2 years ago

“Tyre Shopper failed to advise that it fitting centres charge for moving wheels on your car. Most people want new tyres put on the front of the car. Whenever I have purchased tyres I get asked if I would like the new ones on the front. This is done at no charge. I have just been, in my opinion, conned by National Tyre into paying £10 to have one moved to the front. Five minutes work that works out a t £120 an hour labour. I would advise people not to use National Tyre.”

Helpful Report

Posted 2 years ago

“I bought and paid for 4 Michelin cross climate 2 tyres , booked it to be fit 1/12/21 10am at national tyres , booked time off work to have them fit , only to receive an text & email saying they have an issue with stock and offered me alternatives with additional costs ,No Brand etc just a product number . To then be told that if I took the replacements and paid the additional ££ that I possibly may have to rearrange another day to have them fit . So I asked for a refund to which they said fine & money would be sent back to my account in 3-5 working days , Kyle in the chat was very abrupt & not very helpful and all & his customer service is diabolical , when I said about the money taking 3-5 days , he sarcastically stated that’s how the banking system works , told him that maybe they should only take the money once they know they have the stock , I will never recommend this company and I will dissuade anyone who asked about them & tell them to avoid”

Helpful Report

Posted 3 years ago

“Much cheaper options for the same quality tyres and service using Tyre Shopper - will use every time now as it saved me money and also offered a local service at a short notice.”

Helpful Report

Posted 3 years ago

“unreliable customer service, ordered and booked for fitting, after 4 days on the day of my app , was told they haven’t received the tyres yet.irresponsible company, is not recommended.”

Helpful Report

Posted 4 years ago

“This was an easy transaction. Great price on cheap tyres. The fitting went according to plan. No problems”

Helpful Report

Posted 5 years ago

“ordered and paid for a set of Avon tyres advertised on tyre shopper which where not even in stock, and had not even been manufactured, I had to buy a more expensive set of Dunlop tyres.”

Helpful Report

Posted 7 years ago

“tyres ordered a week ago, went 50 miles to have them fitted and they didn't have them, offered tyres not as good as what I oredered but had to have them on, no apology from firm, no offer of compensation. They are con artists.”

Helpful Report

Posted 9 years ago

“They clearly to do not stock the tyres. They take your money then go and try to find the tyres. I have a performance car, looking for higher end tyres. They did not have the first choice. They told me three days after. They where nice on the phone, yet could not find any of the tyres they had listed on the site. Would not use”

Helpful Report

Posted 9 years ago

Tyre Shopper is rated 1.6 based on 13 reviews