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UberEATS Reviews

1.1 Rating 10,748 Reviews
F
Happiness Grade
E

Refund - Difficult

36.64%
Industry Average
So, I decided that we would submit a refund claim.
posted 2 weeks ago - Anonymous
They go to wrong address when i get my food its cold uber will not give full refund even if its delivery persons fault
posted 2 weeks ago - Anonymous
Because when I requested a refund they sent me a picture like she delivered it yea she did but to the WRONG DOOR!!! Can’t miss a wreath on door and then to not follow instructions is deliberate!!! So it’s obvious Uber don’t give them a training of any sorts.
posted 2 weeks ago - Anonymous
Doesn't even deserve a star, deserves negative stars. Wont refund for a cancelled order and missing food items that I have been charged for but like to magically disappear into thin air from leaving the store to being delivered.
posted 2 weeks ago - Anonymous
Refused refund without explanation after failing to deliver the order
posted 2 weeks ago - Matt
Terrible customer service, a driver stole two of my food items, and Uber would not do anything about it. They offered me a refund for one of the items but not both. They did not care about one of their drivers stealing from their customers. If you want free food, become an Uber Eats driver and just steal the food because Uber will allow you to.
posted 2 weeks ago - Anonymous
I couldn’t believe that they did nothing to help him get a refund or replace his order .
posted 3 weeks ago - Phillip makin
I ordered a large pizza for me and my wife and the crust was burnt ,yet they refused to refund partially
posted 3 weeks ago - Bob
UberEATS are thieves and they leave you hanging on purpose on customer chat support even with proofs when you ask for a refund . Never ordering from them again!!!
posted 3 weeks ago - Pita
Terrible company as they refused to refund money of missing food. Not sure how they’re still in business stealing people’s money.
posted 3 weeks ago - Anonymous