UCR Consultants Ltd Reviews

Name: UCR Consultants Ltd
Address: Crescent House, 40 Regent Road, Leicester, Leicester
Rating: 3.83

3.8 Rating 96 Reviews

74 %

of reviewers recommend UCR Consultants Ltd

Company Reviews

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Metrics

3.8

Based on 96 reviews


Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0116 326 0188

Email:

info@ucrconsultants.co.uk

Location:

Crescent House, 40 Regent Road, Leicester
Leicester
LE1 6YJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everdeam whyte was helpful clear and informative about the new contract”

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Posted 4 years ago

Thanks for leaving Everdean a review. Our people see all reviews and he'll be pleased to see another 5 star review! Best wishes from the UCR team

Posted 4 years ago

“Both of the people I have spoken to at UCR were great. Tom Finlay and Everdean Whyte. Many thanks for organising my utilities.”

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Posted 4 years ago

Thank you for leaving us a review. This is great to see. All of our people are trained to the same high standards, across energy, corporate, water and domestic. We'll enjoy looking after you going forward. Best wishes from the UCR team

Posted 4 years ago

“I used a broker many moons ago, and had nothing but headache! So when I was contacted by UCR I was very sceptical, however I wish id used UCR consultants before, i got a really competitive price from my chosen supplier and the way in which everything was explained to me in laymans terms was fantastic... Very trustworthy, always answer the phone quickly, and have a wealth of knowledge on the industry.”

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Posted 4 years ago

This might be one of our favourite reviews yet. Thanks so much for taking time out. We like to think we're doing the best for our customers. We work hard so you don't have to worry about it and you can spend your time on something more important in your business. Best wishes from the UCR team!

Posted 4 years ago

“Very slick and easy to understand, friendly approach. I would recommend to anyone who is looking for a better price for their business gas amd electricity.”

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Posted 4 years ago

Thanks for the recommendation, we really appreciate the feedback from all of our customers. Good luck in your business ventures and a pleasure to deal with you! Best wishes from the UCR team

Posted 4 years ago

“Great service took the stress of finding the best price on the market away from me..”

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Posted 4 years ago

We love nothing more than taking away any potential stress of dealing with energy suppliers. We're here to make it easier for our customers and to find you the best deal! Best wishes from the UCR team

Posted 4 years ago

“Every thing was done very easily and fairly quickly, I was very pleased as I was busy and it didn’t take up too much of my time.”

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Posted 4 years ago

Thanks for leaving us a review, especially as you're busy! We really appreciate and we'll aim for 5 stars next time. :) Best wishes from the UCR team

Posted 4 years ago

“Very efficient but very long winded hence rating of 4”

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Posted 4 years ago

Thanks for leaving us a review! We know that the process can take a bit longer for domestic energy and we continue to work with energy suppliers to make the regulated process more efficient with signing up. it may take a while, but you can be assured though, that it's been done correctly and that every step of the process has been followed. This is why we have one of the best live rates in the business. Best wishes from the UCR team

Posted 4 years ago

“Everdean was very helpful and explained everything perfectly.”

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Posted 4 years ago

Hello! Thanks for leaving us a five star review. Our people see these reviews as part of our process. Everdean will be chuffed! :) Best wishes from the UCR team

Posted 4 years ago

“The consultant was clear and precise with the information provided and gave me all the tools to make an informed decision.”

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Posted 4 years ago

Thank you for your review. We're here to enable our customers to make an informed decision, based on 10 years of experience of working with suppliers. Best wishes from the UCR team

Posted 4 years ago

“My annual fuel switching made easy with UCR. Thank you”

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Posted 4 years ago

We're pleased we can make this really easy and thank you for leaving us a review. Best wishes from the UCR team

Posted 4 years ago

“The consultant rang me back promptly and was very pleasant, helpful and efficient.”

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Posted 4 years ago

After 10 years in business, we've recognised the importance of doing what we say we will do. We like to make sure we fulfil our customer's expectations consistently. Best wishes from the UCR team

Posted 4 years ago

“Jessica was very professional and talked us through our options. We are very happy with UCR and also now glad to hear that in the near future they should be able to help us with our Water Rates. David Room.”

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Posted 4 years ago

Thank you so much for taking the time out to leave Jessica a review. We think she's a star! We look forward to arranging your water rates. Best wishes, from the UCR team

Posted 4 years ago

“Very patient in ringing me. back when requested as I wanted to check information and make my decision in my own time. Helpful and accommodating.”

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Posted 4 years ago

Thanks so much for leaving us a review as part of your experience. It's really appreciated that you took time to say a few words about the service you received. We exist to make your life easier and being helpful is our aim! Best wishes from the UCR team

Posted 4 years ago

“Great help, very knowledgeable, easy to work with”

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Posted 4 years ago

Thanks for leaving us a review and glad we could help again! Best wishes from the UCR team

Posted 4 years ago

“Jess did my gas and electricity, it was an easy and honest service.”

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Posted 4 years ago

Jess will be pleased to see this. We do what we say we will and stick to our tried and tested process to ensure consistency. Best wishes from the UCR team

Posted 4 years ago

“DO NOT TRUST Agreed a price with THOMAS HIGGINS from the "Birmingham branch" Which has no contact number after making a verbal agreement i was given a phone call after the weekend and told my prices would have to go up and that they couldn't help me with the initial agreed price. Terrible reviews online please keep well away, will be reporting them to trading standards KEEP WELL AWAY FROM THIS COMPANY GOD ONLY KNOWS HOW THEY'VE LASTED FOR 10 YEARS.”

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Posted 4 years ago

“I've just taken a call from UCR Consultants, and it was so unprofessional and aggressive that I've taken this unusual step of writing a review. The woman who called was reluctant to identify herself, and asked me why I needed to know who she was. That was a red flag straight away. I told her that I considered it courteous and professional for two people talking on the phone to introduce themselves. Her response to that was a huge sigh. She repeatedly kept asking me to tell her when my energy contract was due for renewal "for security reasons", stating that she already had the information and just needed me to confirm. She was incredibly aggressive when I refused to give out that information and started to use a very challenging tone - presumably to intimidate me. Fortunately, I wasn't intimidated - although I could well imagine that some people might be. When I asked her to email or post me some information about UCR Consultants, she refused to do that and said that she'd just take my details off her system. I hadn't asked for that, but, to be honest, that seemed like a good outcome. I expect that she'll phone again and try and speak to another member of the team here - but I've briefed them all to be vigilant. Highly unprofessional and overbearing techniques. Avoid at all costs.”

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Posted 5 years ago

“Helpful, efficient and great manner over the phone/in person. Highly recommended”

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Posted 5 years ago

“Just had a cold call from this company claiming that they worked for my current electric company (they don't) they said that my contract was due up in October 2019 and that they could get me a better rate before the winter price increase i said we are all ready in winter (january) I told them that if my contract is not due until October why would I renew now!! They are very pushy and want to pass you on to there account team and sign you up. Buyers beware. If you want to renew any contract the first call should be by you not a cold call they have tried me 3 times today!!and they are not from your supplier. I would not recommend.”

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Posted 5 years ago

“Very happy will the service. Tash was patient and understanding saving me 25% off my current electrical bill.”

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Posted 5 years ago

UCR Consultants Ltd is rated 3.8 based on 96 reviews