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UCR Consultants Ltd Reviews

3.8 Rating 97 Reviews
73 %
of reviewers recommend UCR Consultants Ltd
3.8
Based on 97 reviews
Customer Service
Communication Channels
Telephone
Queries Resolved In
Under An Hour
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Phone:

0116 326 0188

Email:

info@ucrconsultants.co.uk

Location:

Crescent House, 40 Regent Road, Leicester
Leicester
LE1 6YJ

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Anonymous
Anonymous  // 01/01/2019
Slippery company who will sign you up to something without your consent. If you have the misfortune of speaking to Jessica Malvaganama please just hang up because she will leave you feeling stressed and angry and try and sell you something you don't want. Avoid this scummy company.
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Posted 7 months ago
After telling UCR I had just had a brain tumour removed and had been diagnosed with incurable brain cancer, I told them I no longer run a business. They continued to bully me into what I thought was a domestic tariff. I now know it was business at an extortionate rate. Whenever I call it’s just an answer machine.
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Posted 9 months ago
If only I had read some of these reviews! Jessica Malvaganmama is so bad at her job! Calls you constantly until you sign! Then when you have an issue with what she’s done, doesn’t take any responsibility! Fingers crossed she is telling the truth and is leaving the company.
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Posted 1 year ago
Jessica Malvaganama is very pushy and keeps talking over you constantly. Calls purposely at the busiest time to confuse you and to trick you into signing up for a new contract. Please stay alert and block their numbers if possible.
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Posted 1 year ago
U C R Consultants have organised the energy suppliers for Saint Andrew Masonic hall for the past 10/12 years and has given us excellent service.The lady who deal with me is Clair Elkes always very helpful a pleasure to deal with. Star Rating 5
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Posted 2 years ago
Not happy with service
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Posted 4 years ago
very pushy and rude. Keeps calling everyday specially early morning when phone are at the busiest. First they want to verify and then want authorisation on the spot. Someone needs to stop these people
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Posted 4 years ago
High pressure selling, and very disingenuous with their approach. When they were told no, they rang around different trustees to get an answer. Complaint raised.
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Posted 4 years ago
I am very pleased to be able to put my trust in getting new contracts agreed at the best rates available for my Church,As usual done in a apolite and reassuring way Many Thanks Heather
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Posted 5 years ago
Hello and thank you so much for taking the time out to leave us a review and we're really pleased that you've recognised our efforts in getting your new contracts agreed. Best wishes from the UCR team
Posted 5 years ago
Raj was very knowledgable and efficient Thank you
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Posted 5 years ago
Thanks for a great review! Best wishes from the UCR team
Posted 5 years ago
Most helpful, clear and efficient. I feel confident leaving my business in their hands
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Posted 5 years ago
Hello and thank you for leaving us a 4 star review. We love to give our customers confidence in our service levels. Best wishes from the UCR team
Posted 5 years ago
Pravina has provided a first class service
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Posted 5 years ago
Thanks for recognising Pravina's efforts as a first class service. We appreciate all customer reviews, as a privately owned company. It helps us grow. Best wishes from the UCR team
Posted 5 years ago
Would like to thanks David for giving a very professional service!
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Posted 5 years ago
Thank you for leaving David a review! We pride ourselves on building robust processes to support our people. Best wishes from the UCR team
Posted 5 years ago
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Posted 5 years ago
Thanks! Best wishes from the UCR team
Posted 5 years ago
UCR Consultants were helpful and efficient
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Posted 5 years ago
Thanks, we're really pleased to have been helpful and efficient and it's great to keep you onboard! Best wishes from the UCR team
Posted 5 years ago
Had 3 different people phone for a contract that was not due for renewal until August 2020. Even when I said I would ring back the first 2 Dev & Tom would ring back within a few days, they did send current rates for British Gas on email but were too pushy about rates going up. I agreed contract over the phone with Dee who was very polite and spoke common sense.
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Posted 5 years ago
Hello and thanks so much for this review and recognising Dee's polite and common sense approach! Best wishes from the UCR team
Posted 5 years ago
Jessica Malvaganama Domestic Sales Advisor call me and give fantastic help and advice
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Posted 5 years ago
Hello and thanks for leaving Jessica a really kind review. Our people love to see their help and advice recognised. Best wishes from the UCR team
Posted 5 years ago
Hi yeah Peter was very good explained everything for me would recommend to friends thanks
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Posted 5 years ago
Thanks for leaving us a review! We really value your recommendations as a privately run business. Pete will be happy to see this. Best wishes from the UCR team
Posted 5 years ago
very helpful and professional
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Posted 5 years ago
Thanks for the review! Much appreciated. We pride our professional approach. Best wishes from the UCR team
Posted 5 years ago
Provided the detail that I wanted
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Posted 5 years ago
Great that we provided the detail that you wanted, Best wishes from the UCR team
Posted 5 years ago
UCR Consultants Ltd is rated 3.8 based on 97 reviews