UCR Consultants Ltd Reviews

3.8 Rating 97 Reviews
73 %
of reviewers recommend UCR Consultants Ltd
3.8
Based on 97 reviews
Customer Service
Communication Channels
Telephone
Queries Resolved In
Under An Hour
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Phone:

0116 326 0188

Email:

info@ucrconsultants.co.uk

Location:

Crescent House, 40 Regent Road, Leicester
Leicester
LE1 6YJ

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Anonymous
Anonymous  // 01/01/2019
They constantly called for over 2 weeks- stating they were ringing on behalf of British Gas...had very little information though so I had my doubts. Eventually turns out the contract they referred to wasn't with BG but wed moved to NPower 2 years ago...when I told them this they said "oh we work with lots of energy companies"....! Only then did they tell me they were a consultants.....!!! Then tried to sell me an NPower contract!! Definitely wouldn't use their services after that.
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Posted 6 years ago
When they phoned the chap speaking to me did not say he was calling from UCR. In fact, without actually saying so, he gave every impression of calling from my existing supplier and was simply calling to discuss the renewal of my existing contract. Very shifty and obviously not to be trusted if they won't state clearly which company they are calling on behalf of.
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Posted 6 years ago
Renewed 3 separate gas and electric contracts with UCR after being hounded. They only eventually put one through and I was put onto Business variable rate on the others. I had to try and sort them out with the utility companies after I found out that UCR had done nothing with the renewals and not even contacted me. UCR blamed staff that had 'left' and another that would be 'reported' to their team leader. No help for me though and they told me they did not pay compensation. Who was left to pay out the difference? Me of course!! Why would they worry - it didn't cost them a fortune. Don't bother with this company and save yourself some money.
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Posted 6 years ago
UCR FAILED TO ARRANGE THE TRANSFER OF MY GAS CONTRACT AS AGREED. DESPITE PROMISING TO REIMBURSE ME FOR MY SUBSEQUENT LOSS THEY HAVE FAILED TO DO THIS DESPITE CHASING.
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Posted 7 years ago
Not free They charge £250
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Posted 8 years ago
UCR Consultants Ltd is rated 3.8 based on 97 reviews