“Enorm slecht met returns. Je wordt de hele tijd aan het lijntje gehouden . Ze proberen van alles om je dwars te zitten . Bewijzen die je mee stuurde dat je toch echt wel bij hun gekocht hebt lezen of reageren ze niet op. Hele slechte ervaring met hun return beleid. Ik ga de consumentenbond hier melding van doen. Hoe dit bedrijf met hun klanten omgaat en ze maanden lang door bv te zeggen we hebben geen return gehad of er is heen bestelling gedaan. En als je ze dan confronterend met verzendbewijs en foto's. Wordt er gezegd we nemen wel weer contact op en vervolgens hoor je niks meer .”
“It's been a month, and I still haven't received an exchange item as Boxraw is waiting for the return that Evri lost (return label provided by them).
evri.com tracking number: H0330D0000150174
When I write them emails complaining, they keep saying 'Not to worry, we will keep an eye on it'. But it's been a month since the parcel had been lost, and I've now lost my money and patience.
It has been a true nightmare experience so far with Boxraw, and I definitely won't buy from them again.
I will also update here again as I receive more news from them.”
“Not worth the money. This product is a let down only after wearing it for 1 month on 3 different occasions I had noticed a tear and contacted Boxraw whom were unhelpful. Currently out of pocket and left with a teared product. Please see attached pictures”
