UKbride Reviews

"Another victim of this outrageous scam\u2026. The sales team obviously highly trained in getting you signed up, \u00a336 paid at the end of October\u2026 for the FREE TRIAL\u2026 not once was I informed of what was going to come\u2026 a lovely PAYMENT DUE LETTER \u00a31198!! 1 week after my FREE TRIAL ends! Jokers!!\r\nAvoid avoid avoid!"

"SCAM \r\n\r\nSTEER WELL CLEAR OF UK BRIDE. They are scamming con artists. They enroll people into a \u201cfree\u201d three month trial before then automatically charging you at the end of the three months. These invoices seem to vary from \u00a3900-\u00a32300. \r\n\r\nOnce they have taken the money they will never give it back even if you don\u2019t want to use the service. They fortunately haven\u2019t taken the money from me as I have made sure the funds aren\u2019t there but I am now getting threatening court action letters as part of their intimidation plan."

"We are deeply troubled and disappointed by the unauthorised payment of \u00a31234.8 that was deducted from our account for a contract that we did not sign up for.\r\n\r\nOur interaction with UKBride began with the understanding that we were entering into a 3-month trial period that will cost us \u00a332, during which we were assured that we would be contacted before the end of the trial to discuss whether we wished to proceed with a formal contract. we never consented to any binding agreement beyond this trial period, nor did we provide our explicit approval for any payments to be taken from my account."

"We are deeply troubled and disappointed by the unauthorised payment of \u00a31234.8 that was deducted from our account for a contract that we did not sign up for.\r\n\r\nOur interaction with UKBride began with the understanding that we were entering into a 3-month trial period that will cost us \u00a332, during which we were assured that we would be contacted before the end of the trial to discuss whether we wished to proceed with a formal contract. we never consented to any binding agreement beyond this trial period, nor did we provide our explicit approval for any payments to be taken from my account."

"UK Bride employs a small team of highly paid salespeople to entrap small businesses into accepting a \"try before you buy\" \"no obligation\" free trial of their service.\r\nThey will probably verbally promise to call you back before the free trial ends, but they never do. They used to invoice you as soon as the free trial period was up and then aggressively chase payment, then send legal letters, threaten with court action, etc. They now take a small admin fee and then, without your permission, reuse the same card to charge for 12 months upfront as soon as your free trial is over. In the initial call they don't discuss how extortionate or disproportionate this charge will be. Why would they? That's something you'd discuss when they give you the courtesy call they promised before your free trial is up to find out how you've got on and if you wish to continue! \r\nThe only way to cancel your free trial is with an arbitrary STOP CODE. Getting verbal confirmation or sending an email to cancel is not enough. You must get this arbitrary code. This can be done online, but they've hidden the page. There is no way of doing it from your supplier dashboard. Everything has been designed to make it as difficult as possible to free yourself from this worthless contract.\r\nDo yourself a favour and just hang up on them if they ever call you. If you have been caught out, join the Wedding Industry Inequities Facebook group as we are providing mutual support to those being threatened with legal action. 1,086 members and counting as of 27\/10\/23. That's 1,086 business customers who are so frustrated and angry at the business practices of UKBride that they feel the need to join, and have been fortunate enough to find, our support group.\r\nOh, and don't believe all those 5 star reviews from happy bride-to-bes - they are incentivised to leave reviews with promises of free entries into prize draws."

"Absolutely shocking business practices used by this business. Any UK wedding suppliers should keep well away"