“We needed to upgrade our account to a paid an annual subscription,in order to post in some of the premium categories.
We were looking for small businesses to use our software free of charge (normally £100 per month), in return for feedback about new features.
Every time we posted, regardless of which category or how we worded the post, the moderators swiftly deleted the post or moved it to an advertising forum that had virtually no views or replies on any posts. They totally disregarded anything we said when trying to explain that it was not a product advert.
To be clear, we didn't post any details that included our business or product name, or website address, contact details or prices. It was purely a post asking if there was anybody interested in testing our software.
We've since been charged for another year, prior to expiry of the first year, and have been declined a refund as we didn't cancel before they took payment.