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Used this company to buy Man Utd items. Spend about £160 on 5 items! Two were far too big! I returned, have got postage proof. Came to £105 but they refused to give me a refund! Very unhelpful and poorly organised.
”
posted 4 weeks ago
- Francie Rocks
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Paid almost £100 for a football top which was too big. Returned the item, everything ok but no sign of a refund. I’ve contacted the company several times to be told that the refund is being processed. No sign of my money.
”
posted 1 month ago
- ""
“
Also known as Racecrate same people. Returned my jacket as poor quality and fit. Paid £148.50 two months later still no refund despite being told daily the my refund will be done that day. Beware absolute scammers. Don't try to phone them as the number listed is unobtainable. Still to this day no refund they have kept my money.
”
posted 7 months ago
- Anonymous
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Asked for a refund of my money, status update etc.
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posted 8 months ago
- Claudia Bestman
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Can’t put no stars
Absolute fraud of a company - don’t respond to emails/complaints
Ordered kits over a month ago for Christmas and never received them. Been emailing daily since and nothing. I want a refund and again not getting a response - next stop trading standards and whereever next I need to go! Absolute rubbish company! Please avoid
”
posted 8 months ago
- Nedal Al-Chamaa
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Just read these reviews, nothing has changed with uk soccershop. I’m waiting for refund, i returned goods bought online, they were too big. I had email saying goods were received by them and refund was being initiated. Now they say that whoever signed for my return of goods doesn’t work there. Even wrote letter of complaint to owner of company, no reply from him so Im going to trading standards
”
posted 10 months ago
- ""
“
I bought an Olise Bayern Munich shirt costing nearly £100, They sent me number 14 on the back but he wears number 17. They have ignored all emails for a return or refund.
ABSOLUTE DISGRACE
AVOID AT ALL COSTS YOU WILL BE SCAMMED!!!!!!
”
posted 1 year ago
- Paul
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They refused to refund me so I got my bank involved and Trading Standards.
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posted 1 year ago
- Jo
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I REPEAT DO NOT EVER EVER USE THIS COMPANY!! THEY ARE FRAUDULENT SCAMMERS PLACED AN ORDER FOR OVER £200’s AND NEVER RECEIVED MY GOODS!! THEY REFUSE TO REFUND ME HAVE BEEN IGNORING MY EMAILS BUT REPLYING BACK TO MY FAMILY MEMBERS WHO ARE ACTING AS IF THEY WANT TO PLACE AN ORDER IN WHICH THEY RESPOND BACK SWIFTLY!! PRAYING ANYONE WANTING TO USE THE UKSoccershop CHECKS OUT THEIR REVIEWS!! TERRIBLE CUSTOMER SERVICES SIMON YOU ARE HORRIBLE YOU STOLE FROM A MOTHER WITH TWO CHILDREN IN THE MIDDLE OF THE COST OF LIVING CRISIS!!! SHAME ON YOU!!! ABSOLUTELY DISGUSTED!
”
posted 1 year ago
- Anonymous
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I asked Kelly, the sales rep for UK soccer Shop for a refund, but they would not replace the shirt without me returning it, which I did.
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posted 1 year ago
- Jason