Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.06

4.1 Rating 599 Reviews

76 %

of reviewers recommend Unbeatable Bathrooms

4.1

Based on 599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01782 636245

Location:

61-63 High Street, Silverdale, Newcastle-Under-Lyme
ST5 6LY

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Unbeatable Bathrooms 5 star review on 29th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a part that website would be delivered in 5 days but when didn’t contacted Adam who sourced from Germany. Took some time to get confirmation it was on its way and considering some of the reviews was beginning to lose faith, but it has arrived and thanks Adam for chasing this up and wonder what you have done to get some of those poor reviews, as I am very happy with the service I have had. Matthew”

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Posted 1 year ago

“Supply issues got in the way of me getting my order but we got there in the end! It was frustrating at times but I had a couple of phone calls explaining the delay & stuck with it. I could see the product I wanted was not in stock anywhere, Adam from Unbeatable was true to his word & my goods arrived.”

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Posted 1 year ago

“Excellent website, with lots of choice. Knowledgeable advice given, and help finding the right equipment. Prices very competitive, I was very pleased”

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Posted 2 years ago

“Happy to say the guys did a great job in sourcing my discontinued taps. Took a while for our communication to get going but once it did Unbeatable Bathrooms kept me upto date with the progress. Thank you”

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Posted 2 years ago

“Adam is very helpful. Do email him if you are not sure about the delivery schedule. Respond within 24 hrs.”

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Posted 2 years ago

“I ordered a radiator on a Wednesday and it had not come by the following Wednesday when it should have come in 0-5 days. After phoning the company twice it was then delivered on the Thursday”

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Posted 2 years ago

“Company put a lot of time and effort into locating a scarce basin tap for me. Thank you for your help.”

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Posted 2 years ago

“Great concept especially for people away from home for periods. I hope not to find out how effective it is!”

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Posted 7 years ago

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Posted 7 years ago

“Looks good in both quality and style. Only given 4 stars as not yet fitted.”

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Posted 7 years ago

“I really pleased with the part when it did arrive. I would have given 5/5 but the part took months to arrive even though it said in stock when we purchased it. To be fair to the supplier, they did always respond to my e-mails and even offered a refund, but I needed the part so was prepared to wait.”

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Posted 3 years ago

Hi Andrew, Thank you for taking the time to leave your feedback. We're delighted to hear that you're pleased with your order and that our customer service team were able to respond quickly! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Excellent service and product, only marked down as over a week arriving”

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Posted 3 years ago

Hi Steve, Thank you for taking the time to leave your feedback. We're delighted to hear that we were able to provide an excellent service and product! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

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Posted 7 years ago

“Very happy - I was able to find the shower spare part I needed and purchase and delivery were very smooth. Only point for improvement is the product listing could have had more details, e.g. additional dimensions and photos which would have helped me be sure that it was exactly what I needed (thankfully it was).”

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Posted 4 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again in the future! Your feedback has also been passed on to the relevant department for review. All the best, Unbeatable Bathrooms

Posted 4 years ago

“Very good customer service and fast dispatch. The only reason for not giving 5* is because I was able to order and one product was out of stock (I think this should’ve said before I purchased) but they were extremely helpful in suggesting alternatives and were very quick at replying to me. I would recommend and buy from them again”

Helpful Report

Posted 4 years ago

Hi Laura, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again for your next bathroom project! Your feedback has been passed to the relevant departments for further review. All the best, Unbeatable Bathrooms

Posted 4 years ago

“Supplied what we wanted,not fitted yet”

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Posted 5 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again! All the best, Unbeatable Bathrooms

Posted 5 years ago

“All good eventually, the tap looks excellent quality, just delivery was a little confused and communication could have been a bit better.”

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Posted 5 years ago

Hi Diane, Thank you for taking the time to leave your feedback. We're very happy to hear about your overall experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Great service - customer service was fast responding and item arrived in good time frame. The only reason for not giving top marks is due to being told item was out of stock and would be delayed after paying at the checkout and receiving confirmation, not before confirming purchase,”

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Posted 5 years ago

Hi there, Thank you for taking the time to leave your feedback. Some items aren't stored in our warehouse, however, once stock is ordered they typically still arrive within the estimated time frame. We're glad to hear about your positive experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Great service, good prices, delivery just took a tiny bit longer than expected.”

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Posted 5 years ago

Hi Karen, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to choose us in the future! All the best, Unbeatable Bathrooms

Posted 5 years ago

“Competitive prices, helpful staff and goods arrived promptly as ordered”

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Posted 5 years ago

Hi Terry, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again! All the best, Unbeatable Bathrooms

Posted 5 years ago

Unbeatable Bathrooms is rated 4.1 based on 599 reviews