“Ordered Wednesday 6th of this month, now the 10th. Says they deliver the trainers within 2/3 working days yet I’ve not received tracking number to chase it up. Tried contacting them via email, whatsapp and Instagram NO RESPONSE! Seen some other reviews saying the same thing. Do not order, shocking customer service, starting to think they only source instagram influencers and scam normal customers. Avoid buying from them!!!”
“Scam Scam!! All fake and now they don’t return emails as I want my money back!!!!!!! Don’t waste your time everything is fake!!!! I haven’t even got a refund they don’t give you your money back”
“Awful service. After accepting my payment for a pair of off white shoes they then decided to notify my 2 weeks later ( 2 weeks before Christmas) that they didn’t have the size required in stock. They then offered me an alternative pair but as the Black Friday sale was over they were requesting I made a further payment of £40. After asking for them to honour the price as it was their mistake they replied with blunt and rude responses. It then took over a week to get my money back as they kept ignoring my messages. DO NOT ORDER FROM THEM. They are unorganised and don’t have and customer service. Take your money elsewhere as you could be waiting weeks to then find out your not getting your shoes.”
“Ordered moncler trainers on Saturday, Monday morning get a phone call to say they don’t have the size I ordered but will send a half size down out to me to try, Tuesday get a notice off PayPal to say it’s been refunded no extra info, tried to call no answer, so text the guy and he said sorry don’t have that size either. Website says that they have them all in stock but at extra cost for the size I wanted now. Much better personal shoppers out there don’t waste your time or money.”
“Ordered some trainers and they got the billing address postcode crossed with the delivery address postcode!
Emailed mrundivided & rang the only number I could find.
NO Reply to either email or message left on phone.
This companies after sales is the worst I’ve ever encountered, an absolute disgrace. Stay away from mrundivided they not interested in helping their customers out ! I have had to sort this mess out myself with DPD delivery. Massive thanks to mrundivided for nothing. Warning ! ! STAY AWAY FROM THESE COWBOYS.
All they interested in is your cash.”
“Do not buy from them they take the actual p*ss i payed £205 for a DSQ top and i waited 7 days still no confirmation email dont waste ur time i had to put a pay pal dispute to get my money back DO NOT BUY!!!!!”
“Con men tried to swindle me for £320 for a pair of trainers that were blatently never sent out!!! Lucky I paid through paypal so got money back but would not recommend buying from these”
“After being refunded my money by the bank for the fraud of undivided. Co. UK. The sent a PayPal request for money.
These people are parasites.
The request was to a new email address so can't be linked to the previous request.
I reported them to PayPal wand request them to be blocked.
Never ever deal with undivided. Co. UK.
They try every way possible to fraudulently get money off you.
This is a scam request. This company operate fraudulently. I already contacted my bank as they withdrew money from my account.
I am not paying this request, they never sent the product I purchased, they took out postage already, and international charge from China, despite saying UK based company, then this request for a second postage amount for product that did not arrive.
I am not paying it.
I would block them from PayPal if I was you. They are a massive fraud company, confirmed by my bank investigation into them.”
“Do not order from Undivided, biggest scammer/fraud this website needs to be shut down to prevent others from experiencing this, The email address info@mrindivided.com bounced back meaning they must have deleted it. Trying hard to get my money back but not sure I will see it again.”
“Total fraud website.
Takes more money than the purchase price and shipping.
Has only 1 method of contact , EMAIL address which is never replied to, I mean never replied to.
Clues to tell you it's a fraud website:-
Contact address=no
Contact phone number=no
Contact link from website working=no
Returns address=no
Paypal=no
Visa/mastercard=no
Other credit card=no
Confirmation email does not have store name in it.
Payment transaction from bank does not have store name in it
Payment request comes from China
Change of currency fee is applied to your transaction
Its is a total fraud.
You will not receive your items, you will pay more than you expect and did you know your buying from China, it's not mentioned in the website, so there are international fees on postage charge.
Total total scam, their taking your money and laughing.
Never ever buy from this seller.”
“DO NOT ORDER FROM https://mrundivided.com/ This guy is a scammer. I ordered a pair of trainers and nothing ever came. I emailed several times but they just ignore you. DO NOT WASTE YOUR TIME OR MONEY. MASSIVE FRAUD!!!”
“Dont even want to give them 1 star!!! DONT BUY FROM THIS COMPANY! they take your money, you dont receive your goods or refunds! They ignore your emails and Instagram messages!! frauds!!!”
“Do not buy massive scam has u off doesnt even send u goods even when u have paid for them dont know how they have so many followers and arent even legit”
“DO NOT BUY * DO NOT ORDER * YOU WONT RECEIVE IT * VERY OVERPRICED AND NEVER A NEXT DAY DELIVERY
Service is disgusting, im literally laughing at how someone is able to run a business this poor to that extend? Yes they may have allot of followers but they literately scam people! Why offer a free delivery when I STILL HAVE TO PAY.
There are so many other pages such as Henry Chadwicks and CrepSelect who unlike undivided do as they say.
If you check other personal shoppers they have much bigger selection. Looked for them on trust pilot. couldnt be found, i wonder why.
Ive literally been ripped off. Ordered a pair of Valentino's TILL DATE I HAVE RECEIVED F*CK ALL. All he does is blurr his own personal pictures because he knows hes a scam artist.”