“Ordered Wednesday 6th of this month, now the 10th. Says they deliver the trainers within 2/3 working days yet I’ve not received tracking number to chase it up. Tried contacting them via email, whatsapp and Instagram NO RESPONSE! Seen some other reviews saying the same thing. Do not order, shocking customer service, starting to think they only source instagram influencers and scam normal customers. Avoid buying from them!!!”
“Scam Scam!! All fake and now they don’t return emails as I want my money back!!!!!!! Don’t waste your time everything is fake!!!! I haven’t even got a refund they don’t give you your money back”
“Awful service. After accepting my payment for a pair of off white shoes they then decided to notify my 2 weeks later ( 2 weeks before Christmas) that they didn’t have the size required in stock. They then offered me an alternative pair but as the Black Friday sale was over they were requesting I made a further payment of £40. After asking for them to honour the price as it was their mistake they replied with blunt and rude responses. It then took over a week to get my money back as they kept ignoring my messages. DO NOT ORDER FROM THEM. They are unorganised and don’t have and customer service. Take your money elsewhere as you could be waiting weeks to then find out your not getting your shoes.”
“Ordered Yeezys ( love them and fit great ) , also great service from the personal shopper , answered messages with no problems , sent them when they said they would , no hassles or complications . Will definitely use again in the future and recommend friends/family to use them also . Thanks again x”
“I recently had to return a pair of trainers and the service I received was absolutely outstanding. They were very responsive to my initial email and went out of their way to help me-truly amazing customer service”
“Ordered moncler trainers on Saturday, Monday morning get a phone call to say they don’t have the size I ordered but will send a half size down out to me to try, Tuesday get a notice off PayPal to say it’s been refunded no extra info, tried to call no answer, so text the guy and he said sorry don’t have that size either. Website says that they have them all in stock but at extra cost for the size I wanted now. Much better personal shoppers out there don’t waste your time or money.”
“I have been trying to get a blue goyard wallet for 6 months I emailed undivided & received my wallet less than 3 days later the service is mental I’m very pleased nice 1”
