Upgrade Your Auto Reviews

Name: Upgrade Your Auto
Rating: 3.79

3.8 Rating 67 Reviews

70 %

of reviewers recommend Upgrade Your Auto

Company Reviews

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3.8

Based on 67 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the incorrect wheel skins. The women I spoke with helped me find me the ones I need. Great customer service.”

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Posted 3 years ago

“Great company to do business with. Very helpful and polite. I’ll be back for more stuff. Thank you”

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Posted 3 years ago

“One of the best companies. I spoke with Renee after I installed my trim and messed up on a piece. They offered to make me another one at their cost plus shipping. I read the reviews on here and realize a lot of these reviews are people who do not want to take responsibility for their own errors, stolen packages or return policy. Thank you UpgradeYourAuto I will be back!!!”

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Posted 3 years ago

“Great business to deal with. I messed up installing my trim and they made me a new piece at a discounted price. I’m very satisfied. Thank you”

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Posted 5 years ago

“Pleasure to buy from. Very friendly and helpful. Everything arrived on time and with factory like quality.”

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Posted 5 years ago

“I liked the design of the site, it is convenient and easy to choose the goods.”

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Posted 1 year ago

“I bought Rear Deck Trim from " Upgrade Your Auto " . The product was Like a Saw&Wanted and the delivery was just in a few days .”

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Posted 6 years ago

“Flimsy construction and doesn’t stay on the vehicle wheels. Waste of money!!!”

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Posted 2 years ago

“They sent me the wrong trim package and refused to send a shipping label. I contacted Ebay and they than sent the shipping label. When I received my refund they took 50% and said I sent damaged parts back. They are the biggest crooks I've ever dealt with. Out of $139 I received $70. I left a bad Ebay review and Ebay never posted it in ther reviews. They are all out for $$ and not customer service. I also notice that they have added many 5 star financial advertising reviews to pump up their ratings. Another slimmy thing to do.”

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Posted 8 months ago

“They sold me parts that did not fit my vehicle even though the website specifically said they would. Then they refused to give me a refund. Terrible company.”

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Posted 10 months ago

“UPGRADE YOUR AUTO IS THE WORST PARTS COMPANY EVER IN MY OPINION! I purchased an item that was received damaged, and they agreed to a refund and only issued my half of my funds back to my account. KEPT the product and never responded back to any of my refund request. I recommend staying far away from this company. Offers low prices but you will pay in the END! Which there was a 0 STAR option :( :( :(”

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Posted 1 year ago

“They sell parts that don't fit and then when you complain they change the description on their ad”

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Posted 1 year ago

“Items sold are not correct fit for vehicle. Horrible customer service and no accountability from seller.”

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Posted 1 year ago

“Sent the wrong hubcaps. Tried to make it a huge pain for me to return them to discourage me from returning them. All I wanted was a return shipping label mailed to me because I don't have a printer and they refused. Will never buy from again terrible seller”

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Posted 1 year ago

“very bad customer service”

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Posted 1 year ago

“Horrible service”

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Posted 2 years ago

“Dishonest seller. Bought item for $81.04 and only got $21.42 refunded. Took most of my money. I returned the hub caps (https://www.ebay.com/itm/303318131076) because it won't fit my Honda. I can assured it was in perfect condition. They claimed it was damaged upon receiving it but the picture they took and provided to me on the return details didn't even match the item I bought and returned to them. As you can see the difference in the middle section the of the cap. They didn't think that I noticed that. They used another hub as bait to claim most of my money. Basically, they got my money and get to keep the items. Hopefully karma will catch up to them on day.”

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Posted 2 years ago

“I was very happy with the product that I received until today 4 days later when one of the center of the hubcaps is missing. I know it was snapped on correctly. And I would hate to think that a product made for a wheel could come off so easily. And at over a hundred dollars I am highly disappointed.”

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Posted 2 years ago

“got ripped off on ebay buying poor quality hubcaps. they ignored my messages and had my negative feedback removed. Thats how they keep a high feedback rating. They seem to work directly for Ebay. scam!!!”

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Posted 3 years ago

“I called this company 4 times just to get a tracking number on my purchase. Each time I was told” I am going to call or email you once I get a tracking number “ as to date I got nothing. Will never use this company again and I am going to blow them up on my blog and warn everyone to go somewhere else. I wish I could give them a -5 rating.”

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Posted 3 years ago

Upgrade Your Auto is rated 3.8 based on 67 reviews