Urban Online Apparel Reviews

Name: Urban Online Apparel
Rating: 1.07

1.1 Rating 123 Reviews

1 %

of reviewers recommend Urban Online Apparel

Company Reviews

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Metrics

1.1

Based on 123 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 3%
Customer Service
Communication Channels	Email, Telephone

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514-549-9589

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Urban Online Apparel 1 star review on 27th April 2021

Anonymous

Anonymous // 01/01/2019

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“Do not use this company. The products are bad copies. Customer service is non existent and they are not responding to any requests regarding returns”

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Posted 3 years ago

“Ordered jacket 25th March cancelled order 27th March you confirmed cancelled order, I asked for refund no replies from any further emails no refund received then out of the blue I get shipping details to say jacket out for delivery what is going on I cannot find details of address to return it to, for when or if I receive it 😡”

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Posted 3 years ago

“Same as everyone else, ordered a jacket over a month ago and nothing has turned up. Multiple emails sent and no response. I’m going to contact my bank. AVOID”

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Posted 3 years ago

“AVOID!!! SCAM!!! Take your money with no intention of sending item. All emails are being ignored. Absolute scammers. Have contacted bank for refund but they’re asking for evidence and forms to be filled.”

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Posted 3 years ago

“Ordered a North face jacket- back in 16th of March, £115 tons of emails sent, heard it would be delivered on the 9th of April, still not here, emails sent again, no response. Will try the bank, fingers crossed.”

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Posted 3 years ago

“Same as everyone else on here. Ordered over a month ago, received an email stating it was out for delivery 2 weeks ago. Still not received. Sent multiple emails - no reply!! Don’t give them your money”

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Posted 3 years ago

“It’s a scam tried to buy a north face jacket DO NOT USE THIS SITE money taken and no delivery updates 😡😡😡”

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Posted 3 years ago

“Ordered a coat sent it back and never got my refund- they ignore emails- do not buy from this company”

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Posted 3 years ago

“Scam! Ordered Nike windbreaker last October and never received product. Be careful people they are trying the scam again this year, seen the add on Facebook through JacketsJacketsJackets Online 😡”

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Posted 4 years ago

“Ordered a nike windbreaker back in October, received the product, liked it so I decided to order another one in late November. Never got it!!! Sent tons of emails and got no response.”

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Posted 4 years ago

“I am not happy person I ordered some stuff yesterday next day delievry a big order not recieved it I have an order number don't have a shipping number have emailed no response and on Facebook is there not a direct contact nunber”

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Posted 4 years ago

“SCAM!!!!!!!....I placed an order for an Nike windbreaker back in November for a Christmas present for my son. I initially had a couple of email confirming that the order had been confirmed and there was a delay in dispatching orders but i should receive it in 10-15 days that was on the 1st December and i have emailed loads since and not had a reply and now my emails are coming back as undelivered as the domain doesn't exist!! Gutted i can't afford to loose the money. I paid on my credit card so hopefully they may refund me that is my next call. Please anyone DO NOT order from these people”

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Posted 5 years ago

“SCAM!!!!!!!just contact your bank and u will get a refund”

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Posted 5 years ago

“SCAM! Call your bank and get a refund. Phone number now goes to a Hotel in London. Website now down. Emails now bounce back.”

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Posted 5 years ago

“Ordered a jacket November 20th Nike windbreaker jacket and has not come yet”

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Posted 5 years ago

“Scam! Did the same as many of the reviewers on here. Ordered the nike Wind breaker jacket, even had a confirmation email to say that the jacket had been dispatched but it never turned up!.. been intouch with my bank so hopefully I can still get my money back. That will teach me for ordering off adverts floating around Facebook. Let's just say fingers well and truly burnt!”

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Posted 5 years ago

“Same as everyone else , ordered 2 for Xmas presents , hoping I can recover as I paid on credit card”

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Posted 5 years ago

“I got duped as well. Wife shared an advert from Facebook. Based on what I've read here I will now contact my bank and attempt a refund.”

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Posted 5 years ago

“I also ordered a Nike windbreaker as a Christmas gift in November and it still hasn't arrived. All emails to the company have 'not been delivered'. This must be a scam... I payed £40 for it!”

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Posted 5 years ago

“Ordered Nike jacket in November got email to say it was shipped never arrived yet !! #16492 it’s now January heard nothing”

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Posted 5 years ago

Urban Online Apparel is rated 1.1 based on 123 reviews