US Ciate London Reviews

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Customer Service

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How quickly does US Ciate London resolve customer queries?

Helpful Report

(6 months ago)

Greater than 32% of reviewers feedback is US Ciate London resolves customer queries within an hour.

Helpful Report

(6 months ago)

82.43%

Industry Average

“ I’ve ordered a couple times now from Ciate London, both times my orders shipped within a day or two. I have loved all products I’ve bought and will continue to order in the future! Keep up the amazing customer service and products!! ”

- Jessica LeClair

“ Easy website to navigate, fast shipping, and great customer service! ”

- Kazandra Katzorke

“ I love the products I ordered and when I had made a mistake the customer service was very friendly and understanding. I'll be ordering from Ciate London again. ❤ ”

- Anonymous

US Ciate London Reviews

Customer Service - Good